Housekeeping - Room Attendant

Swissôtel Grand Shanghai

Location: CN - Shanghai

21/11/16 03:30
Job Details
“a passion for perfection”

Swissôtel Hotels & Resorts is a distinctive group of deluxe hotels where we put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

Swissôtel Grand Shanghai, award winning “Leading Business Hotel” offers 467 contemporary designed rooms. 4 restaurants and bars, a health club and spa, comprehensive conference and banquet facilities cater to all events and occasions.

The Housekeeping at Swissôtel Grand Shanghai is managed by a professional, friendly and dedicated team of Room Attendants, House Attendants and Team Leaders. To strengthen our team, we are looking for:

Housekeeping - Room Attendant

Position Objective: for you to ensure a
high quality, consistent and personalized service for all our guests staying in
the hotel, with focus on the attention to detail and the cleanliness of their
rooms and suites before, during and after their stays with us, thereby contributing
to and supporting the reputation of our hotel.

Summary of Responsibilities:

To consistently offer professional, friendly and engaging service

To clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies

To sign in and out master keys daily

To maintain proper usage of cleaning supplies and equipment

To update and record all cleaned rooms

To return and properly tag all lost and found articles in the Housekeeping Office

To follow departmental policies and procedures and service standards

To report necessary maintenance items

To follow all safety and sanitation policies

Other duties as assigned


We are looking for a well organized and creative candidate with excellent communication and interpersonal skills, who is able to display a “passion for perfection” and work in a dynamic environment. In addition, the candidate should possess:

Previous housekeeping experience an asset

Excellent communication and organizational skills

Strong interpersonal and problem solving abilities

Highly responsible & reliable

Ability to work cohesively with fellow colleagues as part of a team with minimum supervision

Ability to focus attention on guest needs, remaining calm and courteous at all times

Swissôtel Hotels & Resorts

Swissôtel Hotels & Resorts offers broad career development possibilities within a growing international group and competitive conditions of employment.

If you are interested in embarking on a challenging career with us, we invite you to submit your application online.

Swissôtel is an Equal Opportunity Employer.

Job Level
: Colleague

: Full-time

: Rotating / Shift Work

: No

Closing Date
: 12.Dec.2016, 8:59:00 PM

Job Number: