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Property Name
Hilton Head Island Resort
Job Title
Housekeeping Office Coordinator
South Carolina-South/Charleston
Hilton Head Island
Management Position
Bonus Pay
Position Categories

Job Description


Hilton Head Oceanfront Resort

Hilton Head

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.

Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

Job Description:

To monitor and maintain the room rack including but not limited to blocking rooms, preregistering guests. Coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. Responsible for the day to day office operations for the housekeeping department.


* Open and close Housekeeping Department daily.
* Maintain Lost and Found records.
* Dispatch all calls to appropriate discipline.
* Communicate effectively with all departments, including engineering.
* Update Synergy request.
* Respond to all phone calls/ requests from guests and other departments.
* Monitor computer system.
* Maintain clear and efficient communication with the Front Desk.
* Maintain cleanliness and organization in department.
* Walk the floors and inspect guest rooms.


* Must be able to speak, read, write and understand the primary language(s) used in the workplace.
* Requires good communication skills, both verbal and written.
* Must possess basic computational ability.
* Must possess computer skills.
* Must be familiar with Front Desk operations 

Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

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