Housekeeping Manager- InterContinental Toronto Yorkville - FT

InterContinental Hotels & Resorts

Location: CA - ON - Toronto

InterContinental Hotels & Resorts
Job Details
Do you see yourself as a Housekeeping Manager?
What's your passion?  Whether you're into camping, shopping or collecting books, at IHG we're interested in YOU.  At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do.  And we're looking for more people like this to join our friendly and professional team.

Our premium downtown Toronto hotel, located in the fashionable and exclusive neighbourhood of Yorkville. Our boutique hotel redefines luxury standards with sleek, crisp, yet warm and invitingly designed interiors, a uniquely personal touch to service and an approachable elegance.  A warm welcome and thank you for your interest in our hospitality jobs and joining our team of hospitality professionals. With our 208 luxurious rooms and suites, exciting and renowned restaurant and bar and a stunning roof top pool, our luxury Toronto Yorkville hotel offers a number of exciting jobs. And, you would be working at the centre of a buzzing and hip neighbourhood. …but most importantly, you will be working alongside a team of dedicated hospitality colleagues, and you would have "room to be yourself," "room to grow" and "room to be involved." Some joined our team as recently as a couple of weeks ago. Others have been with us since the opening of our hotel. Together, we are passionate and always strive to please our guests. That's what makes us - "the best hotel in town." Our product is luxurious and our colleagues exceptional!Our work environment is friendly and welcoming. We believe in our people and give them all of the necessary tools to succeed. We offer support with career development and have many opportunities for growth within our company. If you are looking to join a winning team….you have found it!

In this important role you will support the Executive Housekeeper . This person is responsible for the day-to-day activities of the housekeeping department, including managing inventory and purchasing , managing  scheduling, PNL knowledge and inventory , employee relations, union grievances, WSIB and STD return to work case files , health and safety .  This role is responsible for organizing work to ensure proper coverage while communicating and enforcing policies and procedures.  
You will ensure all staff is properly trained and has the tools and equipment needed to effectively carry out their respective job duties and schedule routine inspections of guest rooms and public area as you respond to guest complaints/compliments and execute the special eneds of VIP guests.  Annually, you will participate in the development of the department budget and financial plans.

Job requirements include a High School Diploma or equivalent plus four years housekeeping/laundry supervisor or equivalent .  Experience preferably in a hotel of similar size and complexity and including supervisory experience.  Hospitality degree or University degree , or College education preferred.  The ability to speak , write communicate in English with additional languages preferred.  You may be required to work nights, weekends, and/or holidays.Exceptional computer skills required. Proficient in excel,powerpoint,word. Previous experience with collective agreements and managing within a unionized environment, Opera ,HOTSOS ,ADP and ordering systems preferred strong computer and organizational skills required.
This job requires ability to carry or lift items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds and requires frequently standing up and moving about the facility, handling objects and equipment to maintain the facility and frequently bending, stooping, and kneeling.
In return, we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance along with a generous RRSP plan.  Hotel discounts worldwide are available as well as access to a wide variety of discount schemes and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.So what's your passion?   Apply now and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer we welcome all applicants . If you have a disability that requires accommodation during the recruitment process please contact Human Resources at 416-324-5858 so the proper accommodations can be arranged. If you are hired please be advised that The InterContinental Toronto Yorkville has an accommodation process in place should you require accommodation due to a disability or medical illness.   


Additional Details
Applicants who do not already have legal permission to work in Canada will not be considered.
Rooms - Housekeeping