Housekeeping Manager

Great Wolf Lodge - Grapevine

Location: US - TX - Grapevine

Feb 11, 2018
Great Wolf Lodge - Grapevine
Job Details

  • Willingness to accept the most effective role.

  • Responsible for the promotion of a safe and professional workplace through adhering to policies and procedures as outlined in the Great Wolf Resorts handbook.

  • Participates fully in Project Green Wolf, our company-wide environmental sustainability initiative, which includes, but is not limited to, recycling, waste reduction, and energy and water conservation.

  • Assist the ADOH in coordinating the training of new employees and provides continued training for current employees.

  • Oversees an assigned designated area and ensures the area meets resort and/or condominium standards.

  • Checks unoccupied rooms to insure accuracy of housekeeping and front office reports. Inspects clean rooms for cleanliness, supplies, maintenance problems (complete work orders), and temperature.

  • Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for next day's activities.

  • Ensures combustible substances are removed from storage areas.

  • Assures that corridors, vending areas, and stairways clean and free of obstructions (furniture, dishes, etc.).

  • Supervises staff and assists Supervisors with personnel.

  • Investigates and reports inappropriate behavior by staff, guests or suspicious persons.

  • Assist Director Of Housekeeping in education and development of supervisory team.

  • Ensures staff members report in and cleared before departing resort.

  • Turns over all vacant and clean rooms; verifies occupied rooms; reports early check outs; communicates issues and discrepancies with front office.

  • Assure that all room statuses are correct before "end of day" procedures are complete.

  • Assures that productivity meets guest and company expectations.

  • Assists Director of Housekeeping with inventory procedures.

  • No experience required, training provided

  • Must be at least 16 years of age.

  • Ability and willingness to achieve Certification in First Aid, CPR and Ellis & Associates Lifeguard Training.

  • Good oral communication skills.

  • Must be flexible regarding scheduling as it is based on business demands.

  • Successful completion of criminal background check and drug screen.


  • Swim 50 yards in 4 ft. of water and retrieve a 10lbs brick at bottom of water.

  • Capable of working in a hot, humid and chlorinated environment.

  • Ability to climb multiple flights of stairs on daily basis.

  • Standing for long periods of time.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veterans' status.

Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.
Rooms - Housekeeping