Housekeeping Manager

Hotel Zephyr

Location: US - CA - San Francisco

Jan 9, 2018
Job Details
Company Info

Join one of the fastest growing lifestyle hospitality companies and enhance your career! Pivot Hotels & Resorts, the lifestyle and luxury division of Davidson Hotels & Resorts, operates with a deep-rooted passion for continuous innovation, exceptional service delivery, revenue generation, inspired marketing and financial responsibility. As disruptors of the status quo, we intend to spark a movement honoring our community, the adventure-minded traveler and work-hard-play-harder road warrior through distinctive design, bespoke wellness offerings, philanthropic endeavors and locally sourced, internationally influenced food and beverage. Constituted by some of the most accomplished leaders in lifestyle hospitality, Pivot Hotels & Resorts caters to today’s experience-seeking, adventurous traveler through inspiring design, thoughtful service, and one-of-a-kind experiences at each of its hotels and resorts. At Pivot Hotels & Resorts, we know that it is the people who operate our hotels that make the difference between average and exceptional performance. So we want you to join us to be the difference! More information can be found at

Property Info

Hotel Zephyr, located in the heart of Fisherman’s Wharf, opened in summer 2015. The waterfront, 361-key property presents a playful, maritime twist on the energetic and upscale vibe that defines San Francisco. The hotel’s stylish guest quarters are outfitted with fun elements such as dart boards, backgammon and other modern amenities in select rooms, along with views of the iconic Golden Gate Bridge, Alcatraz, Pier 39 and the Bay Bridge. Spirited travelers enjoy the open community spaces throughout the property, inclusive of the hotel’s 1,610-square-foot Game Room that features an interactive art exhibit through Smart TVs, pool and ping pong, and an 8,000-square-foot outdoor lounge and event space – The Yard, which includes fire pits, shuffleboard and life-sized games such as Connect Four and Jenga.

Position Info

A Housekeeping Manager's responsibilities include:
• Communicate with alternate shift housekeepers of rooms to be cleaned and special requests.
• Inspects guestrooms and public areas to ensure that they meet standards of cleanliness.
• Maintain work area neat and organized. Report all unsafe conditions immediately.
• Report room status to Front Desk. Communicate needs or errors to Housekeeping staff.
• Follow through on guest complaints and requests regarding room services and ensure the appropriate follow-up with guests.
• Inspect guestrooms for maintenance rep.
• Assist in training new Team Members.
• Help Housekeeping team members when needed.
• Assist in setting up a VIP rooms.
• Attend all mandatory meetings.

• Ability to communicate effectively with the public and other Team Members.
• 2 years prior housekeeping experience.
• Read, write and speak English fluently.
• The ability to communicate in Spanish is helpful.
• Knowledge of scheduling, and productivity.
• High school math level required.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required.
[see description]
Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.
Rooms - Housekeeping