Housekeeping Houseperson
Property Name:
Wyndham Atlanta Galleria
Job Title 
Housekeeping Houseperson
Location: 
Georgia-Atlanta
Company Name: 
Wyndham Hotel Group
City: 
Atlanta
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
No
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.

The Housekeeping Houseperson is responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas. He/she is also responsible for delivering items to guest rooms (luggage, irons, coffee, etc.).


Physical requirements:

 

·        Flexible and long hours sometimes required.

·        Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

·        Ability to stand during entire shift.

 


 

General Requirements:

 

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.

Fundamental Requirements:

 

·        Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

·        Walked assigned floors at beginning and end of shift; remove newspapers, trays, empty ash urns, remove trash and/or linens and note any areas that need immediate cleaning.

·        Use proper two-way radio etiquette at all times when communicating with other employees.

·        Use daily checklist to complete projects listed below as assigned.



a.      Elevator lobbies

b.      Ash urns

c.      Glass tables

d.      Furniture

e.      Ice machines/vending machines

f.       Elevator doors/frames

g.      Service landing/linen closets

h.      Stair wells

i.       Polish floors

j.       Other projects as assigned by management



·          Practice safe work habits to ensure safety to guests, fellow employees and self.

·

Advertisement