Housekeeper I

Hilton Waikiki Beach

Location: US - HI - Honolulu

Jan 26, 2018
Employer
Job Details

Hilton Waikiki Beach Hotel is seeking someone with previous hospitality experience specifically in the Housekeeping department. Flexible working schedule able to work weekends, evenings & holidays.

BENEFITS:

  • MEDICAL/ DENTAL/ VISION/ PHARM - competitve rates with LOW co-pay for up to Family and Domestic Partner coverage
  • SUPPLEMENTAL INSURANCE - Accidental/ Critical Illness
  • 401K - Company match through well known provider
  • LIFE INSURANCE - coverage for Full Time benefit eligible Team Members
  • HILTON TRAVEL - Room discount program
  • VACATION & PERSONAL HOLIDAY - Use this beneift at the time of request. Also included is Personal Holiday "Floating" for your off Holiday schedule

AREA OF RESPONSIBILITY:

Creates 100% guest satisfaction by providing “Can Do Attitude”, genuine hospitality and by exceeding guest expectations.

  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee

  • Performs other duties as required to provide “Can Do Attitude” and genuine hospitality

    Cleans and prepares guest rooms daily in accordance with Hilton standards

  • Prepares bed and bath linen

  • Cleans and straightens room

  • Displays and replaces amenities and promotional materials

  • Orders repairs as appropriate

  • Returns articles left in rooms to Lost and Found

Maintains supplies necessary to clean rooms efficiently

  • Keeps supply cart stocked

  • Organizes and cleans linen closet – removes soiled, torn or worn linen

  • Notifies Housekeeping Department of stock shortages and/or malfunctioning equipment

  • Adheres to hotel policies and procedures

  • Attends work on time as scheduled

  • Follows safety and security rules and procedures

Skills

Required

Time-Management Intermediate Teamwork Intermediate Multi-Tasking Intermediate Customer Service Intermediate Detail Oriented Intermediate Behaviors

Required

Team Player: Works well as a member of a group

Loyal: Shows firm and constant support to a cause

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity

:

Motivations

Required

Self-Starter: Inspired to perform without outside help

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

:

Education

Required

High School or better.

Experience

Licenses & Certifications 
Additional Details
immediately
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
No
No
Hotel/Resort
Housekeeper