Housekeeper I

Hilton Waikiki Beach

Location: US - HI - Honolulu

Jan 26, 2018
Job Details

Hilton Waikiki Beach Hotel is seeking someone with previous hospitality experience specifically in the Housekeeping department. Flexible working schedule able to work weekends, evenings & holidays.


  • MEDICAL/ DENTAL/ VISION/ PHARM - competitve rates with LOW co-pay for up to Family and Domestic Partner coverage
  • SUPPLEMENTAL INSURANCE - Accidental/ Critical Illness
  • 401K - Company match through well known provider
  • LIFE INSURANCE - coverage for Full Time benefit eligible Team Members
  • HILTON TRAVEL - Room discount program
  • VACATION & PERSONAL HOLIDAY - Use this beneift at the time of request. Also included is Personal Holiday "Floating" for your off Holiday schedule


Creates 100% guest satisfaction by providing “Can Do Attitude”, genuine hospitality and by exceeding guest expectations.

  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee

  • Performs other duties as required to provide “Can Do Attitude” and genuine hospitality

    Cleans and prepares guest rooms daily in accordance with Hilton standards

  • Prepares bed and bath linen

  • Cleans and straightens room

  • Displays and replaces amenities and promotional materials

  • Orders repairs as appropriate

  • Returns articles left in rooms to Lost and Found

Maintains supplies necessary to clean rooms efficiently

  • Keeps supply cart stocked

  • Organizes and cleans linen closet – removes soiled, torn or worn linen

  • Notifies Housekeeping Department of stock shortages and/or malfunctioning equipment

  • Adheres to hotel policies and procedures

  • Attends work on time as scheduled

  • Follows safety and security rules and procedures



Time-Management Intermediate Teamwork Intermediate Multi-Tasking Intermediate Customer Service Intermediate Detail Oriented Intermediate Behaviors


Team Player: Works well as a member of a group

Loyal: Shows firm and constant support to a cause

Enthusiastic: Shows intense and eager enjoyment and interest

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated: Devoted to a task or purpose with loyalty or integrity




Self-Starter: Inspired to perform without outside help

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization




High School or better.


Licenses & Certifications 
Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.