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59C0D7F575BC9D2F
Housekeeper I (ON CALL)
Property Name
Hilton Waikiki Beach
Job Title
Housekeeper I (ON CALL)
City
Honolulu
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Housekeeper

Stanford's Corporate Culture


Stanford Hotels Corporation is a mid-size, owner-operated company that specializes in the development and management of high quality, full service hotels using a variety of franchise brands. The corporate office is located in San Francisco; however, Stanford Hotels has 13 properties throughout the U.S. comprising three top global brands including Marriott, Starwood and Hilton.

Our goal is to be the "Best of the Brand." Since 1985, Stanford Hotels Corporation believes that high-quality properties, exceptional customer satisfaction, and engaged employees set Stanford Hotels apart from the rest.

Job Description


Hilton Waikiki Beach Hotel is seeking someone with previous hospitality experience specifically in the Housekeeping department. Flexible working schedule able to work weekends, evenings & holidays.

AREA OF RESPONSIBILITY:

Creates 100% guest satisfaction by providing “Can Do Attitude”, genuine hospitality and by exceeding guest expectations.

  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service

  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems

  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee

  • Performs other duties as required to provide “Can Do Attitude” and genuine hospitality

    Cleans and prepares guest rooms daily in accordance with Hilton standards.
    Knowledgeable and prior experience in room and general cleaning.

  • Prepares bed and bath linen

  • Cleans and straightens room

  • Displays and replaces amenities and promotional materials

  • Orders repairs as appropriate

  • Returns articles left in rooms to Lost and Found

Maintains supplies necessary to clean rooms efficiently

  • Keeps supply cart stocked

  • Organizes and cleans linen closet – removes soiled, torn or worn linen

  • Operates floor machines
  • Laundry experience
  • Chemical handling
  • Carpet shampoo and window cleaning
  • Notifies Housekeeping Department of stock shortages and/or malfunctioning equipment

  • Adheres to hotel policies and procedures

  • Attends work on time as scheduled

  • Follows safety and security rules and procedures

  • Must be able to lift/ push and pull up to 50lbs.

Job Requirements


Skills Behaviors

:

Motivations

:

Education

Required

High School or better.

Experience

Licenses & Certifications