Provide the highest quality of service to the guest at all times and anticipate and exceed guest
expectations. Know and live the mission and the White Lodging/brand basics. Understand
the Hotel Improvement Plan.
ı Night Auditors are to complete all Guest Service Representative functions, in addition to
accurately recording all revenue and statistics, completing daily and Housekeeping reports,
and segmenting room and house reports to proper markets.
ı Always answer telephone within three rings with a smile and answer questions accordingly or
transfer as needed.
ı Respond to all pages/radio calls immediately.
ı Responsible and accountable for issued bank. Count bank at beginning and end of shift.
Report all cash over/shorts to management. Comply with hotel and department accounting
procedures. Consistently follow all cash handling procedures
ı Open and close shift correctly. Make cash drops in accordance with proper cash handling
ı Ability to compute basic mathematical calculations including addition, sub
At least 1 year hotel front office experience
Excellent customer service and communication skills
Ability to work on own
Indianapolis Marriott Downtown
10.5000 - 11 USD
Position Available: Immediately
Applicants who do not already have legal permission to work in the location of this job will not be considered.
Other: Medical/Dental/Life/Vision/Parking/401K/Furnished Uniforms
Management Position: No
Hiring Contact: Christina Smith
Contact Title: Director of Human Resources
Phone: 317 405-6019
Address: 350 W Maryland Street , Indianapolis, IN, 46225, US