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Job Summary

Property Name
Embassy Suites by Hilton Baton Rouge
Job Title
Hotel Manager On Duty (PM)
Louisiana-Baton Rouge
Baton Rouge
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.

Hotel Manager On Duty (PM)

Job overview

As the Evening Manager On Duty, you will fill a pivotal leadership role with an industry-recognized leader in hospitality management services. You will represent the General Manager by supervising the overall hotel operation in the evening hours. Previous experience in guest services and/or food and beverage in a full service hotel is essential. Your experience and expertise will focus on maximizing profits, assisting employees and exceeding guest expectations.

What you will be doing

  • Represent the General Manager and department managers in the evening hours.
  • Have two or more years of Hotel Front Office, Food & Beverage Supervisor or Management experience.
  • Be incredibly friendly, customer centric, love to smile and have knowledge of the local area.
  • Have strong computer skills and brand POS experience.
  • Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals.
  • Monitor and track status of rooms' availability and rate strategy, to include sell out/walk situations.
  • Support banquets, restaurant, bar and room service as needed.
  • Support the front office as needed.
  • Stay informed of activities, group arrivals and business demands in all areas of the hotel.
  • Responds quickly to guest requests/complaints in a friendly manner. Relays appropriate requests or complaints to appropriate subordinate or manager. Follows up to ensure guest satisfaction.
  • Provides a professional image at all times through appearance and dress.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees

  • Medical, Dental, and Vision Coverage
  • 401K retirement plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

Apply Now