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7B698BB5EF347605
Hotel Manager
Property Name
Resort at Squaw Creek
Job Title
Hotel Manager
Location
California-Sacramento
Company Name
City
Olympic Valley
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Yes
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Hotel Manager - General Manager, Hotel Manager - General Manager(Asst.)

The Resort at Squaw Creek, a AAA Four-Diamond resort, is ideally situated at the base of Squaw Valley USA, home of the 1960 Winter Olympics. The Resort at Squaw Creek instills in all of its employees the belief that we are a proud team dedicated to a quality experience for our guests, owners and associates. All members of the Resort at Squaw Creek Team are empowered to provide a quality guest service and an exceptional associate experience.

For all associates, the Resort offers ski pass discounts, free golf play, amenity discounts, national hotel discounts, the diversity of working with people from all over the world, and the ability to work and live in a community of the luxurious mountains of Lake Tahoe where the activities are endless all year round.

Job Description


Job OverviewThis position shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for oversight in the direction, coordination and management of the daily operations of multiple functions to include, but not limited to, rooms, engineering and food and beverage areas. Additionally, s/he will provide leadership, guidance and support to the management team in the areas of guest service, training, scheduling and performance management for the overall successful day-to-day operations. This position is fully committed to ensuring that all procedures are performed to the department and company standards and serve as an ambassador for Two Roads Hospitality.Essential Functions
  • Participates in formulating and administering company policies, directing and coordinating all divisional department activities to develop and implement long-range goals and objectives to meet business and profitability growth objectives
  • Reviews analyses of activities, costs, operations and forecast data to determine department or division progress toward stated goals and objectives
  • Confers with the directors and department heads to review achievements and discuss required changes in goals or objectives resulting from current status and conditions
  • Develops, reviews, updates and implements business strategic planning, including sales, financial performance and new products and services
  • Oversees productivity and operating reports and resolves opportunities to ensure minimum financial impact and prevent operational delays to meet future growth
  • Reviews and approves preparation of accounting analysis for budgetary planning and implementation, production efficiency, financial reporting, budgetary planning and submittal for capital expenditures
  • Instills a calm, organized approach when interacting in stressful situations; approach internal and external guest opportunities with a sense of heartfelt care and urgency; provide prompt follow-up to ensure 100% guest satisfaction
  • Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent data
  • Foster and maintain strong, positive and supportive relationships with team members across all departments through effective communication and collaboration of exchanging ideas for best practices
  • Lead the effort to effectively recruit, hire, train and successfully support and manage the talent of all new and existing team members

Job Requirements


  • Four year degree from accredited college or university or equivalent experience in resort-orientated property management or hospitality industry required
  • Large resort management experience required
  • Executive Committee experience preferred
  • Minimum two years experience as Hotel Manager at a large resort preferred
  • Minimum of seven years of rooms division management experience in a high volume setting preferred
  • Previous hospitality experience in a Four Diamond quality organization preferred
  • Previous experience with Windows, Office, and property management systems highly desirable
  • Must be able to understand, speak, read, and write in the basic English language
  • Ability to effectively communicate and provide directions in a clear, concise and professional manner in both verbal and written form
  • Must be available to work, varied shifts and flexible schedules