The Marcel at Gramercy Hotel is currently seeking an experienced Hotel Manager to lead this hotel and team to the next level.
Essential Job Functions
· Responsible for overall guest service of the hotel by maintaining an organized and efficient operation; respond to all guest correspondence
· Prepares weekly work schedules in accordance with forecasted occupancy
· Ability and experience managing in a highly seasonal environment a must
· Utilizes leadership skills and motivation techniques in order to maximize employee productivity and satisfaction of direct reports
· Selects, orients, and trains qualified employees; conducts effective employee meetings and counseling sessions. Employs discipline as required
· Determines, communicates, and monitors achievement and standards of performance on a timely basis
· Meets and exceeds customer expectations by ensuring departments provides outstanding customer service and teamwork
· Conducts training on a regular basis skills including training to provide value added service to customers
· Utilizes one-on-one training skills where appropriate
· Coordinates staffing and payroll to conform to productivity and budgetary standards
· Prepares payroll as required
· Monitors actual vs. budget payroll activities
· Assists with yearly budget
· Insures that standards are met
· Administer and participate in weekly Manager on Duty shifts
· Maintains safe working conditions within hotel
· Takes corrective action where required to improve safety of work areas
· Conducts inventories
· Keeps immediate Supervisor (off site) promptly and fully informed of all problems or unusual matters of significance
· Ability to communicate and converse with Hotel Owners on a regular basis
· Act as Project Manager for all Capex projects
· Liaison with town and local officials
- Local / Area Market experience and knowledge preferred
- To be successful in this position a college degree is preferred; 5 -7 years hotel management experience required.
- Experience with Opera PMS preferred.
New York, NY
Amsterdam Hospitality Group
Position Available: Immediately
Applicants who do not already have legal permission to work in the location of this job will not be considered.
Management Position: Yes