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Property Name
Hampton Inn - West Des Moines, North Central Group
Job Title
Hotel General Manager
Iowa-Central/Des Moines
West Des Moines
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Position Categories
Hotel Manager - General Manager

Exceptional Hotels. Inspiring Careers.

Be inspired to make the most of your hotel career with The North Central Group.

Hospitality is your passion, and you're committed to being the best at what you do.
We feel the same way at The North Central Group. It's how we've evolved into a leading company representing the highest quality hotel brands in the industry and a trusted employer invested in the success of our team members. You'll find it all at The North Central Group. We're committed to providing exceptional guest service and making a real difference in the lives of others. Let us start with yours.

Going beyond the traditional paycheck...our total compensation and rewards.

At The North Central Group, we recognize that our strength as a company depends on the total health and well-being of our team members. And we believe in rewarding and supporting the people who have made us the hospitality leader we are today. After all, it is the unique strengths and experiences of our team members that build strong guest relationships and cultivate our ongoing success.

To view The North Central Group's Total Compensation & Rewards package Click here.

The choice is yours.

You'll have your choice of many career paths that will allow you to showcase your talents and abilities. And because The North Central Group represents quality hotels across six states, including Arizona, Illinois, Iowa, Minnesota, Nebraska and Wisconsin, you'll have plenty of opportunity to take your career as far as you like, and to realize your personal and professional goals.

Whether you're interested in hotel sales or management, becoming a member of our hotel staff or prefer a position at our corporate office, you'll find the encouragement and support you need for an inspiring career.
Click here to search and apply for current career opportunities with The North Central Group.

Job Description

North Central Group's West Des Moines Hampton Inn is searching for a General Manager.  The General Manager would be responsible for overseeing all operations of our hotel.  If you have experience in the field and are ready to take on a new and exciting career, apply today! 

Job Description

The General manager provides leadership and management in all hotel operations including staffing, budgeting, forecasting, P&L responsibilities, sales & marketing, guest services and facilities management. As the General Manager you would establish a positive work environment and an attitude of exceptional guest service and superior room cleanliness and enforce policies and procedures established by the company and the hotel brand.

Responsibilities include

• Planning, developing, coordinating, and implementing the day-to-day operations of the hotel

• Overseeing hotel staffing to include recruitment & selection, orientation, training & development, scheduling, counseling, performance management, and other employee relations issues.

• Crafting the budget for the hotel to include sales, marketing, operations, and a strategic revenue management plan

• Analyzing the hotel's financial performance and compare to planned performance while identifying variances and establishing a plan for corrective action

• Leading the property management team to ensure that product and service quality standards are maintained by implementing policies and procedures with consistent follow up on any deficiencies/complains with corrective action

• Inspecting guest rooms and public spaces to maintain standards set forth by company and hotel brand

• Maintaining personal contact with guests, clients, and community organizations

• Ensuring safety and security of the hotel, staff and guests and responding to all emergency situations

• Remaining current on industry trends and local market activities

Benefits and Perks of being a General Manager

• A company culture that focuses on its people

• Fun, supportive work environment

• Opportunity for a professional career path

• health, dental and vision insurance

• 401K

• Earned time off vacation

• Anniversary day off with pay each year

• Healthy lifestyle monthly reimbursement

• Hotel room discounts nationwide

*Benefits and perks may be subject to plan waiting periods and eligibility criteria*

Qualified applicants must be able to complete a pre-employment drug test, background check and reference checks.

Job Requirements

Job Requirements for General Manager

• Associate's degree or higher in business management, hospitality, or related field

• Five years of hotel or customer service experience

• Three years of leadership/management experience

General Manager Knowledge, Skills, and Abilities

• Hospitality and guest focus

• Strong interpersonal and communication skills

• Strong problem solving skills

• Strong attention to detail

• Reliability and honesty

• Planning and organizing

• Teamwork

apply now