Property Name
Starwood Hotels & Resorts Canada
Job Title
Hostperson PT
Location
Ontario-Toronto/GTA
Company Name
Starwood Hotels & Resorts Canada
City
Toronto
Work Permit
Applicants who do not already have legal permission to work in Canada will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Host(ess)

Our Core Belief

Our core belief that people want a better way to experience the world extends not only to our guests and customers, but to our global team of associates, too. A career at Starwood is like no other. If you are ready to support a better way to experience the world and be challenged to deliver your best, we are the company for you.

Hostperson PT

Company

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

Location

Sheraton Centre Toronto Hotel is a CAA/AAA Four Diamond hotel near all of Toronto's attractions and connected to the financial and entertainment districts by way of the PATH, a 16-mile underground network of shops and services. Shopping, Mirvish Toronto theatres, world-class dining at downtown Toronto restaurants, and Toronto museums are steps away. A warm and comfortable space, a place to connect with those that matter most. All 1,377 of our downtown Toronto accommodations have been redesigned, featuring the Sheraton Sweet Sleeper™ bed and high-speed wireless internet access. Club Rooms offer another level of service with an array of upgraded amenities and access to the 43rd floor Club Lounge with spectacular views of the CN Tower and downtown Toronto. Enjoy the largest indoor/outdoor heated Toronto Pool and stay cool with a drink and some snacks from the Splash Bar. Relax with the kids and enjoy the weekend poolside! The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. If you require assistance or a reasonable accommodation in completing the application materials or any aspect of the application process, please contact the local Human Resources office at the worksite where you are applying for a position.”

Department

Food & Beverage

Job Description

POSITION PURPOSE Responsible for positive experience of guests while maintaining the quality standards within BnB Restaurant. ESSENTIAL FUNCTIONS - Greet and welcome guests to the BnB Restaurant - Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures. - Handle reservation book, take incoming telephone calls, note reservations and special requests by guests. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel’s facilities. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. - Perform general clerical tasks including maintaining logbooks and reservation books - Assist in table setting and general dining room maintenance during peak periods. - Perform other duties as requested, such as executing special guest requests.

Requirements

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: - Requires warm and effective communication skills, both verbal and written. - Knowledge of appropriate table settings and service ware. - Must possess basic computer skills. QUALIFICATION STANDARDS High school or equivalent education required. Experience Minimum of two years experience in public contact or customer service position required. Restaurant and/or hospitality experience preferred. Grooming All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.