Hostperson-Hotel Galvez
Property Name:
Hotel Galvez and Spa, a Wyndham Grand Hotel
Job Title 
Hostperson-Hotel Galvez
Location: 
Texas-Galveston
Company Name: 
Wyndham Hotel Group
City: 
Galveston
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
No
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
The Hostperson is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.
 

Fundamental Requirements:
·            Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and other employees.
·            Greet and seat guests at appropriate tables in a timely manner.
·            Be attentive of guests' needs assist in providing a pleasant dining experience.
·            Assist cashier in collection of money or credit cards from guests and servers as needed.
·            Know how to prepare cashier report at the end of the shift.
·            Know how to properly take reservations for outlets.
·            Ensure quality control of menus with regard to cleanliness and appearance.
·            Perform opening and closing duties according to established sidework checklist.
·            Ability to answer the telephone according to standards.
·            Have a complete knowledge of standards of service for receiving a room service order.
·            Have a thorough knowledge of menus and current specials in all applicable departments.
·            Assist servers and cashiers in the servicing of guests as needed.
·            Know and understand the state liquor laws.
·            Ensure overall guest satisfaction.

Education & Experience: 
·            High School diploma and/or experience in a hotel or a related field preferred.

Physical requirements:
·            Flexible and long hours sometimes required.
·            Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
·            Ability to stand during entire shift.

 

Applicants must already possess authorization to work in the United States for consideration.

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