At BENCHMARK, a global hospitality company the definition of success is as individual as each of the over 10,000 employees worldwide who compose our award-winning teams. Each person brings unique skills, talents, experience, history, and culture to our company. Together, they form an extraordinary mosaic that supports BENCHMARK's very entrepreneurial culture. Each team member's desire for accomplishment is supported by our determination and passion to build successful and rewarding futures.
Rate of Pay: $8.00/hr. plus SERVICE CHARGE
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
Education: Any combination of education, training or experience that provides the required knowledge, skills and abilities.
Experience: Must have at least 3 years experience in the salon/spa industry.
Licenses or certificates: Illinois State License for Cosmetology required.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Must have full knowledge of Spa/Salon, guest relations and etiquette.
- Knowledge of the Benchmark First Priorities and Core Values.
- Basic knowledge of the English language sufficient to understand inquiries from customers and
communicate simple instructions.
- Ability to problem solve in the Manager’s absence.
- Ability to remember, recite and promote the variety of Spa menu items.
- Order supplies for the salon, professional and retail.
- Lead contact for all bridal parties.
- Maintain a clean work station at stylist station, front desk and storage room
Perform daily as a hair stylist greeting guests and working on guest’s hair.
Attend all department meetings
Greet guests and respond to requests in a friendly and courteous manner.
Clean station and storage room before and after every shift to maintain a healthy work environment.
Replenish water and fruit in Tranquility as needed.
Daily rounds of the facility, checking for towels, restocking robes and replenishing products in locker rooms.
Once a week put together orders for retail and professional products.
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
Perform Hair Services Handle guest complaints and praises. Assist front desk with phone calls and scheduling.
Regular attendance in conformance with the standards, which may be established by Benchmark from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
Upon employment, all employees are required to fully comply with Benchmark rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
An Equal Opportunity Employer M/F/D/V