Guest Services Supervisor
Property Name:
Hawthorn Omaha
Job Title 
Guest Services Supervisor
Location: 
Nebraska-Omaha
Company Name: 
Wyndham Hotel Group
City: 
Omaha
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
No
Bonus Pay: 
No
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
The Guest Services Supervisor is responsible for assisting the Operations Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
* Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.
* Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
* Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.

* High School diploma or equivalent required.
* At least 2 to 3 years of progressive experience in a hotel or a related field required. 
* Previous supervisory responsibility preferred.
* Must have a valid driver's license for the applicable state.
* Flexible and long hours sometimes required.
* Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
* Ability to stand during entire shift.

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