Guest Services Manager
Property Name:
Rio Mar Beach Resort & Spa - A Wyndham Grand Resort
Job Title 
Guest Services Manager
Puerto Rico-All Locations
Company Name: 
Wyndham Hotel Group
Rio Grande
Work Permit: 
Applicants who do not already have legal permission to work in Puerto Rico will not be considered.
Management Position: 
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.
The Guest Services Manager is responsible for ensuring the operation of the Guest Services, PBX and Bell Services in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

  • High school graduate.
  • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience.
  • Supervisory experience required.
  • Must be proficient in Windows, Company approved spreadsheets and word processing.
  • Excellent communication skills in English and Spanish (read, speak, write).
  • Excellent customer service skills.
  • Able to work a flexible schedule, including rotative shifts, holidays, weekends and overnight shift.