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219666
Guest Services Manager
Property Name
Turtle Bay Resort
Job Title
Guest Services Manager
Location
Hawaii-All Locations
Company Name
City
Kahuku, North Shore, Oahu
Work Permit
Applicants who do not already have legal permission to work in this country will not be considered.
Industry
Hotel/Resort
Position Categories
Rooms - Front Office/Guest Services
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At BENCHMARK, a global hospitality company the definition of success is as individual as each of the over 10,000 employees worldwide who compose our award-winning teams. Each person brings unique skills, talents, experience, history, and culture to our company. Together, they form an extraordinary mosaic that supports BENCHMARK's very entrepreneurial culture. Each team member's desire for accomplishment is supported by our determination and passion to build successful and rewarding futures.

Job Description

Responsible for assisting in the management of all aspects of the Guest Services department in accordance with hotel standards.  Directs, implements and maintains a service and management philosophy, which serves as a guide to respective staff.  Preferably with 2-4 years’ experience as an Aloha Manager or Assistant Front Office Manager in a Hotel/Resort setting.  Minimum of 1-3 years of experience in a supervisory role.  Able to work varied shifts, weekends, and holidays.  Computer skills in MS Work, Outlook and MS Excel.  High school graduate or equivalent vocational training certificate.  College degree preferred.  Fluency in English both verbal and written.

EOE/M/F/D/V

Job Requirements

Responsible for assisting in the management of all aspects of the Guest Services department in accordance with hotel standards.  Directs, implements and maintains a service and management philosophy, which serves as a guide to respective staff.  Preferably with 2-4 years’ experience as an Aloha Manager or Assistant Front Office Manager in a Hotel/Resort setting.  Minimum of 1-3 years of experience in a supervisory role.  Able to work varied shifts, weekends, and holidays.  Computer skills in MS Work, Outlook and MS Excel.  High school graduate or equivalent vocational training certificate.  College degree preferred.  Fluency in English both verbal and written.

EOE/M/F/D/V

apply now