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Guest Services Agent
Property Name:
Mandarin Oriental Hotel Hong Kong - Mandarin Oriental
Date Posted:
11/30/16 3:45 PM
HK - Hong Kong

A career with Mandarin Oriental Hotel Group opens up a wealth of exciting opportunities for you, both now and for your future development. Our vision is to be widely recognised as the best luxury hotel group in the world. The Group is renowned for creating a culture that provides a motivating and rewarding environment in which to thrive.

Position Details

Mandarin Oriental, Hong Kong

Mandarin Oriental, Hong Kong is the group's flagship hotel, and an icon in its own right.  Having delighted guests with award-winning service and impressive facilities since 1963, it is the much loved address for those seeking an exclusive sanctuary in the heart of this exciting metropolis.  This legendary hotel is the epitome of contemporary luxury combined with Oriental heritage.

We believe that our colleagues play an integral role in our success and are committed to providing a caring, motivating and rewarding working environment.  Applications are invited from customer-oriented individuals for the position.


  • Welcome guests at the hotel entrance and lobby area
  • Assist guests with carrying their luggage while in hotel premises
  • Deliver and collect luggage from/to guest rooms
  • Assist guests for transportation arrangements and ensure guests are correctly directed to their destinations 


  • Able to lift at least 20 Kilos
  • Relevant experiences in guest services or hotels
  • Good communication skills in both English & Chinese
  • Good knowledge of Hong Kong and major Tourist attractions
  • Willing to work shift duties

For application, please quote the above job reference number and submit online application at our company career website: or please send your resume with salary expectation to:

To explore more opportunities and stay connected, please visit our Facebook career page:

Mandarin Oriental Hotel Group is an equal opportunity employer. Personal data collected will be treated in strict confidence and be used exclusively for recruitment purpose. Applicants who are not contacted for an interview within six weeks may consider their applications unsuccessful at this time.

(ref. 48338)
Mandarin Oriental Hotel Group is an equal opportunity employer M/F/V/D