Guest Services (Bell/Valet) Agent- Full-Time

Hyatt Regency Calgary

Location: CA - AB - Calgary

9-Aug-2017
Hyatt Regency Calgary
Employer
Job Details
We are pleased that you are exploring Hyatt Hotels Corporation. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. We care about our associates and our customers. This is the Hyatt Touch. Our commitment to Diversity is best evidenced by our focus on company-wide diversity initiatives. We continue to be recognized as one of America's best companies for minorities in rankings based on information about recruiting and employment practices. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt offers comprehensive and competitive benefits for all associates. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards - whether it's career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, then we are ready for you. Come meet the people with the Hyatt touch.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.



Guest Service Agents are in constant communication with the Front Office and Valet to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently.In addition to welcoming guests to the hotel and obtaining transportation, Guest Service Agents may perform front desk duties such as processing payments and guest registration.

Candidates must have excellent communication skills, a professional appearance, the ability to work a flexible schedule, drive a manual shift and automatic vehicle, and have a valid driver’s license.Previous hotel experience is a plus. It’s important to ensure that guests are comfortable with accommodations and are familiar with room offerings and features. This highly visible role gives opportunity for casual conversation and hotel or local recommendations.Part of the role may include covering various roles in the Front Office division during high business levels. This may include but is not limited to coverage in Front Desk, Concierge, and Regency Club.



Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.





This is not your typical career opportunity. This is the Hyatt Touch.



* A true desire to satisfy the needs of others in a fast paced environment.
* Must have physical stamina to lift moderate amounts of weight.
* Ability to tolerate moderate amounts of walking.
* Must have valid Class 5 Alberta driver’s license
* Must have strong customer service skills.
* Refined verbal and written communication skills.
* Must be able to work a variety of shifts - morning, evenings and weekends
* Proficient in basic computer skills

Additional Details
CA $14.00 / Year
No
Applicants who do not already have legal permission to work in Canada will not be considered.
No
No
No
Hotel/Resort
Bellperson, Concierge Desk