Stanford Hotels Corporation is a mid-size, owner-operated company that specializes in the development and management of high quality, full service hotels using a variety of franchise brands. The corporate office is located in San Francisco; however, Stanford Hotels has 13 properties throughout the U.S. comprising three top global brands including Marriott, Starwood and Hilton.
Our goal is to be the "Best of the Brand." Since 1985, Stanford Hotels Corporation believes that high-quality properties, exceptional customer satisfaction, and engaged employees set Stanford Hotels apart from the rest.
The DoubleTree Suites by Hilton in Phoenix is looking for an energetic, customer service oriented individual to take on the roll of Front Desk Agent.
Front Desk Agents are responsible for performing a variety of customer service focused duties to facilitate a positive experience for our guests. Included in the Front Desk Agent's responsibilities are: checking-in and checking-out procedures, providing assistance to guests by answering questions and offering recommendations. Meeting and exceeding guests expectations by problem solving any unexpected travel changes. The Front Desk Agents are a liaison between the guest and the hotel.
Qualified candidates must have excellent customer service skills. Strong organizational skills and computer literate. Candidates must be able to work a flexible schedule (am & pm shifts); working weekends and holidays is a must. Able to stand for long periods of time. Previous experience preferred but not required. Criminal background/credit check required.
Apply directly at: www.doubletreephoenix.com/apply