Since 1987, Pacific Hospitality Group has maintained a strategic vision and strong core values as guiding principles for business success. With luxury hotel properties from Napa Valley to Southern California, PHG's growing portfolio of hotel and resort investments reinforces the company's cohesive vision and ensuing success.
PHG manages, develops, finances, and owns hotels and resorts located in California, Hawaii, Arizona and Louisiana. We currently own and manage 11 hotels and resorts, representing over 2,676 rooms and 203,650 square feet of premier indoor meeting and event space.
We have an exciting opportunity to join our newly opened AC Hotel Tempe, a 159-room lifestyle select service hotel, as a Guest Service Agent.
Are you an enthusiastic team player that enjoys interacting and providing exemplary service to customers? Do you have a pro-active nature and an "I can help you" attitude and enjoy working with a team that appreciates it? Do you enjoy a variety of activities, are fast thinking and possess good follow through skills to ensure the job is done right?
If the answer is YES, AC Hotel Tempe and Pacific Hospitality Group is looking for you!
The Guest Service Agent creates a positive experience for all guests by delivering professional and pleasant service. You are responsible for ensuring that the check-in and check-out processes are smooth and efficient and also performing other Front Office responsibilities.
Ideal candidates will have:
While performing the duties of this job, the employee is frequently required to sit, and push/pull, the employee is constantly required to hear and talk. The employee must occasionally walk, climb stairs, stand, crouch/bend/stoop, reach, smell, and grasp and lift objects weighing up to 50 pounds. Specific vision abilities constantly required are near vision and occasionally required include close and far vision. Finger dexterity is required to operate a computer keyboard and calculator.
For more information about this hotel and Pacific Hospitality Group (PHG), click on Hotel Portfolio tab and About PHG.
AC Hotel Phoenix Tempe/Downtown is an equal opportunity and E-Verify Employer M/F/V/D