Guest Service Agent - 3rd shift
DoubleTree Suites Phoenix Airport
Location: US - AZ - Phoenix
The DoubleTree Suites by Hilton Phoenix is looking for an energetic, customer service oriented individual to take on the roll of Guest Service Agent - Night Audit. Guest Service Agents during third shift are running nightly reports, balancing and posting banquet checks, balancing daily credit card receipts and transmitting. Resolving any discrepancies. Guest Service Agents are responsible for all front desk duties such as: checking in and checking out procedures. assisting guest with directions, luggage, printing boarding passes, etc. Provide exceptional guest service in accordance to brand and hotel standards.
PreferredDetail Oriented Advanced Customer Service Advanced Behaviors
Licenses & Certifications