Guest Service Agent - 3rd shift

DoubleTree Suites Phoenix Airport

Location: US - AZ - Phoenix

Feb 15, 2018
Employer
Job Details

The DoubleTree Suites by Hilton Phoenix is looking for an energetic, customer service oriented individual to take on the roll of Guest Service Agent - Night Audit. Guest Service Agents during third shift are running nightly reports, balancing and posting banquet checks, balancing daily credit card receipts and transmitting. Resolving any discrepancies. Guest Service Agents are responsible for all front desk duties such as: checking in and checking out procedures. assisting guest with directions, luggage, printing boarding passes, etc. Provide exceptional guest service in accordance to brand and hotel standards.

Skills

Preferred

Detail Oriented Advanced Customer Service Advanced Behaviors

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Motivations

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EducationExperience

Licenses & Certifications 
Additional Details
immediately
No
Applicants who do not already have legal permission to work in the United States will not be considered.
No
No
No
Hotel/Resort
Customer Service, Front Desk, Host(ess)