Guest Service Agent

Chartwell Hospitality

Location: US - TN - Franklin

Oct 9, 2017
Chartwell Hospitality
T.J. Angeleno
General Manager
2001 Meridian Boulevard

Franklin, TN, US 37067
Job Details

The Courtyard and Residence Inn, Franklin/Cool Springs are seeking high energy customer service professionals.

This individual performs sales and customer service functions related to the guest interactions, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service.

Essential Job Functions

  • Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.
  • Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location.
  • Familiar with property security and key control procedures, as well as, fire safety procedures.
  • Completes paperwork necessary for front desk operation.
  • Perform tasks assigned by Operations Manager, Assistant General Manager or General Manager.
  • Excellent verbal, comprehension, listening and problem solving skills
  • Adaptability
  • Report and accounting skills
  • Guest relation skills
Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.
Health, Dental, 401K, Travel Discounts
Front Desk