Guest Service Agent

Chartwell Hospitality

Location: US - TN - Franklin

Oct 9, 2017
Chartwell Hospitality
T.J. Angeleno
General Manager
2001 Meridian Boulevard

Franklin, TN, US 37067
Employer
Job Details

The Courtyard and Residence Inn, Franklin/Cool Springs are seeking high energy customer service professionals.

This individual performs sales and customer service functions related to the guest interactions, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service.

Essential Job Functions

  • Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.
  • Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location.
  • Familiar with property security and key control procedures, as well as, fire safety procedures.
  • Completes paperwork necessary for front desk operation.
  • Perform tasks assigned by Operations Manager, Assistant General Manager or General Manager.
  • Excellent verbal, comprehension, listening and problem solving skills
  • Adaptability
  • Report and accounting skills
  • Guest relation skills
Additional Details
Immediately
Yes
Applicants who do not already have legal permission to work in the United States will not be considered.
Health, Dental, 401K, Travel Discounts
No
No
Yes
Hotel/Resort
Front Desk