Essential Functions: Welcome guest upon arrival and check-in according to established standards and procedures.
To handle all keys, mail, telephone, messages, and other items for guests as requested.
To provide information and to assist all guests
To provide courteous and efficient service and to comply with each and every guest request.
To take reservations at the counter when the reservation department is closed.
To assign room and prepare keys for all arriving guests and groups.
Maintain excellent guest relations with in house guests at all times.
Post all charges without delay and update the folios.
Balance credit cards, charges, and cash.
Project a courteous and hospitable attitude at all times.
Be familiar with all room types, and rates in the hotel and upsell.
Handle guest complaints promptly.
Know guest room security, emergency, and fire procedures.
Be familiar with hotel facilities as well as major city attractions and provide guests with information.
To keep Personal Grooming at the highest standard.
Previous experience in a similar customer service position is required.
Position requires a varied work schedule that may include evenings, nights, and weekends.
Must have T.E.A.M work ethic.
11 - 11 USD
Position Available: Immediately
Applicants who do not already have legal permission to work in the location of this job will not be considered.
Other: Health, Dental, & 401K, Well Time, 2 Weeks Vaca after 1yr
Management Position: No
Entry Level: Yes
Hiring Contact: Lynn Woods
Contact Title: General Manager
Phone: (609) 716-9100
Fax: (609) 716-8745
Address: 3815 US Route 1 @ Mapleton Rd , Princeton, NJ, 08540, US