Come explore a world of opportunity! Be part of a great team ! Flexible schedule! Great benefits !
The Wyndham Hawthorn Suites is currently seeking a
Guest Service Agent
to work on a part time or full time status. The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Greet and welcome all guests approaching the Front Desk in accordance with Wyndham standards.
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office email daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions.
Be familiar with all in-house groups.