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158E92C6BA173091
Group Services Coordinator
Job Title
Group Services Coordinator
Location
Connecticut-Stamford
Company Name
City
Stamford
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
Yes
Accommodation
No

Corporate Overview

Club Quarters Hotels are full service hotels designed for business travelers with prime city center locations in New York, London, Chicago, Boston, Philadelphia, Washington D.C., Houston, and San Francisco. Organizations become members to save through low fixed rates, available 365 days a year, even when a city is full. Our members include Fortune 100 companies, the largest global banks and insurance companies, prominent technology and consulting firms, and well over 100 law firms, universities and non-profits.

Business travelers staying with Club Quarters Hotels will experience a warm, club-like atmosphere, free high speed Wi-Fi, chilled bottled water, and access to the Club Living Room, an inviting lounge with collaborative work spaces, wireless printing, complimentary coffee and tea, and the opportunity to network and socialize.

Job Description

Club Quarters Hotels are full service hotels designed for business travelers with prime city center locations in New York, London, Chicago, Boston, Philadelphia, Washington D.C., Houston, and San Francisco. Organizations become members to save through low fixed rates, available 365 days a year, even when a city is full. Our members include Fortune 100 companies, the largest global banks and insurance companies, prominent technology and consulting firms, and well over 100 law firms, universities and non-profits.

Business travelers staying with Club Quarters Hotels will experience a warm,
club-like atmosphere, free high speed Wi-Fi, chilled bottled water, and access to the Club Living Room, an inviting lounge with collaborative work spaces, wireless printing, complimentary coffee and tea, and the opportunity to network and socialize.

Job Description: Club Quarters, a privately held, growing hotel company, has a great opportunity in its Stamford CT global HQ for a Group Services
Coordinator. We are an entrepreneurial, trend-starting company that builds
and operates business hotels in city-center locations throughout the US and
overseas. In business for over 20 years, the company is a major success and the concept continues its expansion in gateway cities around the world.

The Group Services Coordinator is a member of the global Group Sales team (6 team members) assigned with ensuring a seamless reservation process and experience for our member organizations and their business travelers. This role will cover a broad and varied range of duties including:

For assigned hotel properties, book and coordinate group reservations from contract stage through check-in. 

Respond to group inquiries through phone and email with promptness and excellent customer service.

Prepare and manage all necessary preparatory work for each incoming group reservation, including but not limited to contracting, billing, maintenance of rooming lists, group resumes, no-shows.

Maintain clear communication with other departments (e.g. accounting, revenue management) and the hotels themselves.
 
Job Requirements:
Exceptional verbal, written, and interpersonal communication skills, meticulous attention to detail, and outstanding time management skills are essential.
Candidates should also have a positive, team-oriented attitude. A minimum of 1 year groups sales, hospitality, or similar experience is required along with advanced MS Suite skills. Specific experience in company reservation systems of Springer Miller System or SynXis a plus. The ideal candidate will have proven skills working in a fast-paced environment. Qualified applicants will have a High School or higher education or equivalent related work experience. EOE 

Job Requirements

Job Requirements:
Exceptional verbal, written, and interpersonal communication skills, meticulous attention to detail, and outstanding time management skills are essential.
Candidates should also have a positive, team-oriented attitude. A minimum of 1 year groups sales, hospitality, or similar experience is required along with advanced MS Suite skills. Specific experience in company reservation systems of Springer Miller System or SynXis a plus. The ideal candidate will have proven skills working in a fast-paced environment. Qualified applicants will have a High School or higher education or equivalent related work experience. EOE