Group Sales Manager - Crowne Plaza White Plains

Crowne Plaza

Location: US - NY - White Plains

Jan 11, 2018
Employer
Job Details
Do you see yourself as a Group Sales Manager?

What's your passion? Whether you're into sports, shopping or karaoke, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. This role is responsible for overseeing and implementing all sales activities for a specific area.



The Crowne Plaza White Plains is a well known landmark hotel in the Westchester, White Plains area. Located in the heart of the downtown district, this hotel enjoys an upscale and affluent clientele. The Crowne Plaza White Plains boasts an excellent local reputation and has served as host for many of Westchester’s most prestigious corporate and social clients.



By bringing your expertise and passion to any one of our brands, you will help us achieve our goal of creating great hotels guests love. We currently have a position available for Full Time Group Sales Manager.

DUTIES AND RESPONSIBILITIES:
* Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business.
* Achieve personal and team goals as assigned.

* Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
* Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures
* Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.
* Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.
* Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
* Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
* Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
* Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
* Interact with outside contacts:

* Guests – to ensure their total satisfaction
* Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. – to ensure repeat business, follow up on events, and generate new business
* Other contacts as needed (Professional organizations, community groups)

* May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process.

* Perform other duties as assigned.
* May serve as “manager on duty” as required.



This will be an excellent opportunity for an outstanding individual who share our passion for taking care of our guests. This professionally trained individual must be dedicated to providing customers with prompt enthusiastic service.



In this role you will sell hotel room nights through direct client contact; Implement hotel-level tactical sales plans as assigned and produce monthly reports and sales forecasts for assigned area of responsibility. You will develop and maintain good relationships with officials and representatives of local community groups and companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel. You will actively participate in forecasting and goal setting and in the annual budget process, and development of sales and marketing plans.

Requirements include a Bachelor's degree in marketing or related field, and 2-4 years total experience working with a large or a variety of market segments, or an equivalent combination of education and experience in a hospitality or hotel sales and marketing setting. You must be able to travel to attend workshops, tradeshows, conventions, etc. and may be required to work nights, weekends, and/or holidays.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.


Qualifications and Requirements:

Some College plus 2-4 years sales or marketing related experience, or equivalent combination of education and experience. Related degree preferred. Prior hotel sales experience preferred. Must speak fluent English. Other languages preferred.



This job requires ability to perform the following:

* Frequently standing up or moving within and outside of the facility

* Carrying or lifting items weighing up to 25 pounds

* Handling objects



Other:
* Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
* Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
* Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
* Problem solving, reasoning, motivating, organizational and training abilities are used often.
* Ability to travel to attend workshops, tradeshows, conventions, etc.
* May require a valid Driver’s License.
* May be required to work nights, weekends, and/or holidays.

So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.

IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans

Additional Details
Yes
Applicants who do not already have legal permission to work in the United States will not be considered.
No
Yes
No
Hotel/Resort
Sales, Sales