Group Sales Manager
Property Name:
The Summit, a Dolce Hotel
Job Title 
Group Sales Manager
Location: 
Ohio-Cincinnati
Company Name: 
Wyndham Hotel Group
City: 
Cincinnati
Work Permit: 
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position: 
Yes
Accommodation: 
No
Wyndham Hotel Group is the world's largest and most diverse hotel company with approximately 7,410 hotels worldwide. With iconic brands and hotel choices in every category from upscale to economy, we offer not only the most lodging choices around the world but also exceptional customer service and great value.

Wyndham Hotel Group is excited to add The Summit, a Dolce hotel, to our portfolio of amazing properties. The Summit hotel offers 239 contemporary and comfortable guest rooms focused on relaxation. With over 34,500 square feet of indoor and outdoor meeting space, including 10,700 square feet of terrace and gardens, the blank canvas at the Summit provides infinite possibilities to plan your next celebration or exceptional meeting. Opening in early 2018 in Cincinnati.

Senior Sales Manager to join the team at The Summit. This position is responsible for generating
revenue through creative opportunities in group, leisure, government and
transient markets. We encourage an entrepreneurial mindset for our Sales
Managers, where they run their market as if it is their “own business” and are
rewarded competitively for those results. This well-incented position is a
primary source to strengthen Dolce’s brand presence and overall value.


Responsibilities
will include but not be limited to:

  • Manages a designated market territory based on annual
    room night and revenue target. This includes identifying potential
    business, negotiating room nights and rate, and closing the deal with a
    signed contract.
  • Actively prospects and solicits new and existing
    accounts to meet/exceed revenue goals through telephone solicitation,
    conducting outside sales calls, online bidding/contracting, site
    inspections, client entertainment, contracting, RFP responses, and written
    communication. Targets key relationships with customers directly and
    through other sources including travel industry, CVB, etc. Meets
    solicitation and maintenance call requirements.
  • Maintains Delphi Sales Automation file database with
    account activity recorded to company standard.
  • Works with Conference Sales Managers, other Sales
    Managers, and Revenue Manager to assure maximum utilization of facility.
    Prepares weekly sales reports and other departmental reports as designated
    as well as other correspondence. Includes correspondence to customers and
    internal departments, internal booking reports, sales activity recaps,
    pre/post trip reports, Delphi and file maintenance, contributes to hotel’s
    marketing and sales plans and revenue forecasts.
  • Participates in daily business review meeting, weekly
    sales meetings, Dolce & function specific training, mystery shopping
    and other sales related meetings as required.
  • Participates and professionally represents the hotel in
    industry related professional organizations, trade shows, community
    events, networking events, and sales trips.
  • Develops and maintains knowledge of market trends,
    competition and customers. Also develops and maintains knowledge of Dolce
    company hotel and brand products and services, sales policies and SOPs and
    adheres to those policies and procedures.
  • Participates in cross-property selling programs by
    prospecting for new business from opportunity accounts near property that
    have outbound potential for other Dolce Hotels and Resorts and partners
    and supports the overarching strategies of the Global Sales Organization.
  • Promotes positive relations with guests, customers, and
    employees. Handles complaints by following instant pacification procedures
    ensuring satisfaction.
  • Assists with and completes special projects and
    assignments as designated by the Director of Sales and Marketing/Director
    of Sales.


Education and Experience:

  • High School diploma or equivalent
    required. Bachelor Degree preferred but not required.
  • Minimum of three years job-related
    experience, preferably in hotel sales.
  • Computer literate. Prefer Microsoft
    Office proficiency. Prefer experience with Delphi.
  • Experience with cold calling on hotel
    clients in the travel industry.
  • Proven and creative sales prospecting
    skills.
  • Ability to analyze market data and
    translate it to a plan to target new business.
  • Demonstrated presentation & influencing
    skills.
  • Excellent Communication skills (verbal
    & written) in English.
  • Must possess basic computational
    ability.
  • Must have employment eligibility in the
    U.S.

Physical requirements:
  • Long hours sometimes required.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.





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