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43F9669AEF34769E
Property Name
Embassy Row Hotel
Job Title
Group Sales Manager
Location
District of Columbia/Washington
Company Name
City
Washington
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Yes
Bonus Pay
Yes
Accommodation
No
Industry
Hotel/Resort
Position Categories
Sales, Marketing/PR
Group Sales Manager
At The Embassy Row Hotel, we are colorful inside and out, from our urban funky décor to our playful menu at Station Kitchen & Cocktails. We are a strong team, dedicated to brightening the hospitality business with creativity, irreverence and tailored authentic experiences for our guests. We are committed to being an eclectic venue by delivering the coolest elements of D.C. to each of our guests, including D.C's thriving art, music and social scene.

The Embassy Row Hotel has a service-centric local atmosphere by allying with community partners who have the same mantra. We deliver authentic experiences derived from the locale, whether it is stretching your ham-strings with Epic Yoga to fist pumping to your favorite song with local Djs on The Rooftop to ordering a fresh cup of Compass Coffee with treats from our 24-Hour Chef's Pantry by Glen's Garden Market. Together, we bring Dupont Circle into the hotel and our guests feel a part of the community. We have a multi-lingual team with a common goal of making an impact on our guests and on the community.

We are seeking curious, passionate individuals who think outside of the box. If you are individual who is bursting at the seams with creativity, warmth, and vigor, then we encourage you to apply!

Job Description

Job OverviewYou will be an integral member of the team that actively solicits and handles inquiries of groups that exceed 10 guestrooms per night.   You will participate in the continuing effort to deliver distinctively different guest experiences and nurture lasting relationships with our customers with a focus on building long-term, value-based customer relationships that enable achievement of optimum sales objectives.Essential Functions
  • With an innovative mind set, identify and enthusiastically create new contacts and develop sales leads through phone solicitation/prospecting, sales calls, trade shows, etc.
  • Respond to sales inquiries and contact potential clients to build and nurture lasting business relationships.
  • Understand the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and strategically sell against our competition.
  • Take initiative to go beyond the ordinary to differentiate us from the competition and create loyalty.
  • Understand fully the hotel amenities, venues and options and provide recommendations to create authentic and distinctively different experiences for our group guests.
  • Anticipate our guests’ needs and respond promptly.
  • Create, execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Produce quotes and written confirmation to all clients
  • Maintain timely and accurate recording of activity to include appointments, calls made and business leads

Job Requirements

  • Flexibility. We are in the business of bringing dreams to life and it requires operational understanding and innovative thinking to result in the flexibility to produce those dreams.
  • Experience. Previous experience and enthusiasm selling passionate people, authentic experiences and distinctively different service to others in a team oriented environment.
  • People Person. The best part of selling is creating and building lasting relationships with our guests and team members.
  • Great communicator. Verbally creating a picture of the amazing experiences we can create for a group requires excellent listening skills, attention to detail and the ability to communicate effectively in English both verbally and through excellent written communication.
  • Good Administrator. Paperwork may not be the most fun part of the job but organization and the ability to create, implement and analyze manual and automated reports coupled with a comprehensive knowledge of technical and managerial applications of PMS, Delphi and appropriate PC applications will keep you organized and ensure you have more time to sell!
A qualified applicant is a proven “closer” and thrives on the challenge of finding new business but understands the operation and the administrative requirements and ensures he/she is fulfilling those needs as an integral part of the team.