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56220C059E81A140
Group Rooms Coordinator
Property Name
Benchmark, a global hospitality company
Job Title
Group Rooms Coordinator
Location
New Jersey-Northern/Newark
City
Basking Ridge
Work Permit
Applicants who do not already have legal permission to work in this country will not be considered.
Industry
Hotel/Resort
Position Categories
Reservations
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At BENCHMARK, a global hospitality company the definition of success is as individual as each of the over 10,000 employees worldwide who compose our award-winning teams. Each person brings unique skills, talents, experience, history, and culture to our company. Together, they form an extraordinary mosaic that supports BENCHMARK's very entrepreneurial culture. Each team member's desire for accomplishment is supported by our determination and passion to build successful and rewarding futures.

Job Description

The Groups Rooms Coordinator is to act as a mediator between the Front Office, Sales and Conference Planning in regards to all group bookings and conventions. Represent the Reservations Department when dealing with the client for rooming lists, retrieve reports and hotel inquiries.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
    High School Graduate or Equivalent.
    One-Year Reservations Experience.
    Knowledge of Basic Computer Programs.
    Minimum Typing Skills of 50 words per minute.
    Front Desk and/or Group & Conference Experience Preferred.

ESSENTIAL FUNCTIONS:
1.    Review all group booking reports (Delphi) from Sales. Match Delphi and the Reservations system weekly and confirm booking numbers are correct.
2.    Block groups (tentative and definite) in Reservations system.
3.    Attend Group Rooms meeting and present status reports on blocks, pick-up, cancellations, billing and package codes.
4.    Interact daily with Conference Planning Managers, keeping up-to-date on changes, VIP’s amenities and billings.
5.    Enter correct package codes and billing to all future groups and always audit them before turning over to Reservation Manager and then to Front Desk Manager.
6.    Run all pertinent reports for groups: Detailed Guest List, Detailed Reservation List, Rooming Lists, etc.

MARGINAL FUNCTIONS:
1.    Attend all Pre-Conference and Conference Review Meetings as needed.
2.    Work in detail with outside Meeting Planners when necessary.
 

Job Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
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