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Golf Sales Manager
Property Name
Wild Dunes Resort
Job Title
Golf Sales Manager
South Carolina-South/Charleston
Company Name
Isle of Palms
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Bonus Pay
Position Categories
Sales, Marketing/PR

Nestled on the northern tip of Isle of Palms, a lush barrier island off the coast of South Carolina, Wild Dunes Resort is located less than 30 minutes from the charm and grace of historic Charleston. The Resort occupies 1,600 acres of oceanfront paradise with a variety of accommodations ranging from the AAA Four-Diamond Rated Boardwalk Inn and The Village at Wild Dunes to private condos and luxury home vacation rentals. Offering a year-round menu of championship golf, nationally-ranked tennis, award-winning recreation, spa services and restaurant options, Wild Dunes Resort has been distinguished by many publications and associations as a top destination for families, golfers, tennis lovers, and meeting and event planners.

As a team member at Wild Dunes, we offer exciting staff discounts and benefits: reduced golf fees, complimentary Tennis Court and Recreation pool usages, retail outlet and national hotel discounts. We are a united and coordinated collection of talented and diverse individuals who are here for a single purpose - to serve our guests. Together, we provide service for our guests that will surprise and delight.

Job Description

Job OverviewEssential Functions

Job Requirements

The Golf Sales Manager shall strive to provide exceptional service to both internal and external guests at all times. S/he will be responsible for exemplifying the Wild Dunes Resort Culture as well as promoting Wild Dunes Resort as both the Destination and Employer of Choice!
  Essential job FUNCTIONS:
  • Provides overall direction and coordination of golf events
  • Contacts clients to sell special amenities and/or extras to enhance their stay
  • Establishes strong rapport with clientele; maintaining strong communication prior to event
  • Maintains strong client base within golf market segment
  • Maintains close contact with clients to determine numbers attending, types of facilities required, meal arrangements, tee times and special needs
  • Communicates effectively with resort staff to ensure smooth delivery of all golf services
  • Guides clients through property/golf course limitations
  • Maintains tee sheets for golf groups on all golf courses to ensure accuracy
  • Confirms and clearly communicates all details of group to customers and staff (i.e. player guarantees, format, scoring, billing, etc.)
  • Produces monthly reports including Golf MK13 and 14, incentive backup, golf executive summary
  • Maintains the group golf shared drive including contracts, resumes, forms and email
  • Coordinates all aspects of tournament on the day of the event (i.e. pairings, carts, signage, on-course contests, F&B, drink coupons, billing, tee prizes, etc.)
  • Participates in and assists the Director of Golf & Director of Sales in writing the annual business plan and quarterly partner reports
  • Conducts site tours for booked and potential group golf guests
  • Achieves designated goals in following areas: monthly room night revenues, group golf revenues,  golf rounds and golf tournaments
  • Manages golf attrition as per contracted agreements
  • Maintains strong knowledge of golf markets, with the ability to sell and service golf events at Wild Dunes Resort
  • Actively participates in community/civic activities to maintain awareness within community and to create booking opportunities
  • Coordinates weekly and/or monthly sales appointments in both the local and regional market
  • Develops a strategic account management database to increase business levels in both peak and low demand periods
  • Participates in geographically appropriate trade shows and/or golf tournaments
  • Aggressively sells Wild Dunes Resort group golf business
  • Explains and justifies expenses to clients
  • Quickly evaluates alternatives and decides on a plan of action as necessary
  • Evaluates each piece of  business to ensure business can be properly serviced
  • Executes golf sales plan to exceed goals
  • Maintains strong awareness of trends in hospitality, especially focusing on golf
  • Reviews all billings prior to submitting for processing
  • Sells, coordinates and delivers merchandise and/or gift certificates utilizing brochures and other marketing tools
  • Assists the Director of Sales in constant analysis of golf markets