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General Manager - Food & Beverage
The Westin Westminster
US - CO - Westminster
General Manager - Food & Beverage
The Westin Westminster
 
Westminster
CO
80020
9/9/17 9:00 AM
10/9/17
Hotel/Resort
Hotel Manager - General Manager, Hotel Manager - Regional/Multi-Unit, Corporate Office / Executive
No
 
The General Manager of all Food and Beverage Operations focuses on driving strategy in line with the brand and operational success. Establish and ensure completion of operational priorities. Achieve and exceed financial, guest service and associate metrics goals. Identify and assist in resolution of operational deficiencies, deviations and variances to standards. Support all food and beverage profit and operational improvement. Assist with menu engineering, procurement efficiencies, sales enhancements, productivity improvement and re-concepting. Drive hiring practices.

Plan and manage the Human Resources and operations of the Food and Beverage departments to achieve customer (guest, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.

Position is responsible for short and long term planning and the management of the Food & Beverage operations in the front and back of the house. Develops and recommends the budget, marketing plans and objectives and manages within those approved plans. The major areas of responsibility/management include: Catering Operations, Kitchen, Restaurant(s), Room Service and Lounge(s). Participate in total hotel management as a member of the Hotel Executive Committee.



Job Description:


* Manage the human resources within the division. Direct and oversee recruitment and development of employees.
* Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecast and objectives to meet/exceed management expectations
* Implement and manage all company programs to ensure compliance with SOPs; to include safety and sanitary regulation, and all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guests.
* Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
* Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset.
* Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.
* Perform any other job related duties as assigned.



Experience, Skills and Knowledge:




* At least five years of management experience in Food and Beverage operations
* Bachelor's degree preferred
* Advanced knowledge of the principles and practices within the food and beverage hospitality profession
* Ability to study, analyze and interpret complex situations
* Command of the English language both written and verbal
* Ability to stand and move throughout the hotel and continuously perform essential job functions with or without reasonable accommodation.



Benefits:



HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels & Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
See description above.
 
USD
https://recruiting.adp.com/srccsh/public/RTI.home?r=5000216445006&c=1098041&d=ExternalCareerSite&rb=???

HEI views our associates as our greatest resource, and we hire and develop the best. We have a culture of winning, we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving, yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial spirit are evident; initiative and results are rewarded.

Our people know they're in on the ground floor of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long - term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.

An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.



The General Manager of all Food and Beverage Operations focuses on driving strategy in line with the brand and operational success. Establish and ensure completion of operational priorities. Achieve and exceed financial, guest service and associate metrics goals. Identify and assist in resolution of operational deficiencies, deviations and variances to standards. Support all food and beverage profit and operational improvement. Assist with menu engineering, procurement efficiencies, sales enhancements, productivity improvement and re-concepting. Drive hiring practices.

Plan and manage the Human Resources and operations of the Food and Beverage departments to achieve customer (guest, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.

Position is responsible for short and long term planning and the management of the Food & Beverage operations in the front and back of the house. Develops and recommends the budget, marketing plans and objectives and manages within those approved plans. The major areas of responsibility/management include: Catering Operations, Kitchen, Restaurant(s), Room Service and Lounge(s). Participate in total hotel management as a member of the Hotel Executive Committee.



Job Description:


* Manage the human resources within the division. Direct and oversee recruitment and development of employees.
* Develop, recommend, implement and manage the division's annual budget, business/marketing plan, forecast and objectives to meet/exceed management expectations
* Implement and manage all company programs to ensure compliance with SOPs; to include safety and sanitary regulation, and all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guests.
* Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
* Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect the asset.
* Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality.
* Perform any other job related duties as assigned.



Experience, Skills and Knowledge:




* At least five years of management experience in Food and Beverage operations
* Bachelor's degree preferred
* Advanced knowledge of the principles and practices within the food and beverage hospitality profession
* Ability to study, analyze and interpret complex situations
* Command of the English language both written and verbal
* Ability to stand and move throughout the hotel and continuously perform essential job functions with or without reasonable accommodation.



Benefits:



HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels & Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled