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General Manager
The Westin Harbour Island
US - FL - Tampa
General Manager
The Westin Harbour Island
 
Tampa
FL
33602
12/7/17 6:00 PM
1/6/18
Hotel/Resort
Hotel Manager - General Manager, Hotel Manager - Regional/Multi-Unit, Corporate Office / Executive
No
 
Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.
Job Description
* Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service.
* Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel.
* Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.
* Aid Human Resources with associate issues following HEI Hotel and Resorts' policies. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Develop and delegate improvement plans for operation and review performance of management team.
* Participate in community affairs and maintain positive public image for the property and HEI Hotels and Resorts.
* Meet with potential and current clients to promote hotel.
* Active involvement in the Sales and Revenue Management function including but not limited to: following HEI Key Meeting SOPs (RevMax, Hot Prospects, Sales Strategy Meeting), involvement in Group site inspections and group closing process, review results from ESS/MPSI Measurement Tool.
* Guide other members of the Executive Committee, Management and staff to make sound business decisions is a critical portion of the responsibilities. Create and execute the financial objectives of the hotel.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job related duties as assigned.

Experience, Skills and Knowledge
* Bachelor's degree preferred.
* Minimum 5 years of management experience, preferably in both Rooms and Food and Beverage.
* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
* Ability to stand and move throughout hotel property and continuously perform essential job functions with or without reasonable accommodation.
* Command of the English language both written and verbal.

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
HEI Hotels & Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
See description above.
 
USD
https://recruiting.adp.com/srccsh/public/RTI.home?r=5000279270006&c=1098041&d=ExternalCareerSite&rb=???

HEI views our associates as our greatest resource, and we hire and develop the best. We have a culture of winning, we embrace change, thrive on challenge and always seek to surpass our personal bests. Defined by our unique business platform, our environment is fast-paced, expansive and ever-evolving, yet stable, consistent, enduring. It is a high-performance culture where innovation and entrepreneurial spirit are evident; initiative and results are rewarded.

Our people know they're in on the ground floor of a company with all the cornerstones of success in place: experienced leaders, steady investors, a strong track record and long - term career potential. And in turn, each of our associates thrive because HEI's distinctly advantaged infrastructure creates a supportive, educational culture as well as unlimited opportunities for personal and professional success on every level.

An engaging, high-energy environment, HEI presents a rare career opportunity: the chance to shape a powerful leader in the hospitality industry.



Lead, supervise, and direct the operations and financial activities of the hotel. Safeguard the asset. Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.
Job Description
* Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service.
* Tour and visually inspect property on a daily basis. Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel.
* Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.
* Aid Human Resources with associate issues following HEI Hotel and Resorts' policies. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Develop and delegate improvement plans for operation and review performance of management team.
* Participate in community affairs and maintain positive public image for the property and HEI Hotels and Resorts.
* Meet with potential and current clients to promote hotel.
* Active involvement in the Sales and Revenue Management function including but not limited to: following HEI Key Meeting SOPs (RevMax, Hot Prospects, Sales Strategy Meeting), involvement in Group site inspections and group closing process, review results from ESS/MPSI Measurement Tool.
* Guide other members of the Executive Committee, Management and staff to make sound business decisions is a critical portion of the responsibilities. Create and execute the financial objectives of the hotel.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job related duties as assigned.

Experience, Skills and Knowledge
* Bachelor's degree preferred.
* Minimum 5 years of management experience, preferably in both Rooms and Food and Beverage.
* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
* Ability to stand and move throughout hotel property and continuously perform essential job functions with or without reasonable accommodation.
* Command of the English language both written and verbal.

Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family's needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
HEI Hotels & Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled