Four Points by Sheraton Raleigh North
Location: US - NC - Raleigh
The Four Points by Sheraton is a newly renovated hotel.. PM Hotel Group is looking for a solid leader for this exciting opportunity.
Ensure Superior Service and Product to all guests - welcome guests personally to enhance rapport and to address any service requests.
Recruit, select, motivate and develops talented associates.
Aids the Executive Vice President (VP) of Operations in formulating, administering organization policies by performing the following duties personally and/or through the Executive Committee.
Coordinates all Divisional department activities to develop and implement long range goals and objectives to meet business and profitability growth objectives.
Reviews analysis of activities, costs, operations and forecast data to determine department or division progress toward stated goals and objectives.
Confers with Executive VP of Operations and other Executive Committee Members to review achievements and discuss required changes in goals or objectives resulting from current status and conditions.
Develops, reviews, updates and implements business strategic planning including: sales, financial performance and new product development.
Oversees key projects, productivity, the Profit and Loss report, and other operating reports to resolve problems and ensure minimum costs to maximize profit.
Reviews and approves preparation of accounting analysis: for budgetary planning and implementation, production efficiency, financial reporting, and submittal for capital expenditures.
Must have prior General Manager experience in hotels. Starwood and ProfitSage experience is a major plus.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Able to set priorities, plan, organize, and delegate. Written communication skills to be concise, well organized, complete, and clear. Ability to move throughout premises and visually inspect conditions, including bending, stooping and reaching arms overhead. Ability to work effectively under time constraints and deadlines. Ability to travel to various sites on and off hotel property and continuously perform essential job functions.