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20B0746773577FDD
Full Time Restaurant Host
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Property Name
Denver Marriott Tech Center
Job Title
Full Time Restaurant Host
Location
Colorado-Denver
City
Denver
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Host(ess)

Job Details

Req # 3772BR

Job Title Full Time Restaurant Host

Position Type Full Time - Regular

Location Name Marriott Denver Tech Center

City Denver

State CO

Why Us After spending 12 months going through an extensive, multi-million dollar renovation, the Marriott Denver Tech Center offers genuine hospitality and unmatched amenities for today's modern travelers. We are conveniently located in the Denver Tech Center and are only a few minutes’ walk from a Light Rail station – which connects you to multiple areas of the Denver-Metro area to make your commute a breeze.

As a food and beverage associate, you would have an opportunity to work directly with our new restaurant concept, Pint Brothers. Designed and created by our partners at SRG, this ale house themed restaurant is crafted to blend the old with the new in a timeless fashion. In its simplicity and richness, accompanied by an outstanding team, we will be able to create a refreshing contrast to other local restaurants and be a go to eatery for our guests, nearby business professionals and local residents alike. As this restaurant is being built right now, our newly hired associates will be able to play a major role in the formation of a successful restaurant.

At the Marriott Denver Tech Center Hotel, a member of Sage Hospitality, you are empowered and encouraged to create memorable and positive guest experiences with every guest every day. At Sage our experience is different. We are one of the nation’s leading hotel and restaurant management and investment companies. Sage has a dynamic and progressive culture, is value oriented, customer service driven and brings together a team of people passionate about making a meaningful difference every day.

Come join us at the Marriott Denver Tech Center and become part of a diverse and dynamic team!

Posting Overview

Maintains an efficient and courteous restaurant operation by greeting arriving customers, seating, establishing rapport and assisting with restaurant service. Receives and accurately processes payment for restaurant charges.

Requirements

Competencies

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Compassion

Genuinely cares about people; is concerned about their work and non-work problems; is available and ready to help; is sympathetic to the plight of others not as fortunate; demonstrates real empathy with the joys and pain of others.

Composure

Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis.

Interpersonal Savvy

Relates well to all kinds of people – up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Knowledge/Skills

Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.

Must have general knowledge of basic customer service skills, restaurant operations, and food service principles. Must be fluent in oral and written English.

Must have vision ability to read written communiques, computer screens and print-outs, see colors and to survey entire room in dimly lit conditions.

Abilities

Must be able to communicate verbally and in writing, follow written and verbal instruction, and work on more than one

task at a time. Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. Must have hand and finger dexterity to handle coins and writing utensils, grasp handles, push buttons and carry dishes. Must have upper body strength to lift and carry trays and bus tubs weighing up to 10lbs. Must be able to stand throughout entire shift and to lift arms above head to retrieve objects from shelves.

Education/Formal Training

High School diploma or equivalent

Experience

Previous experience of 3 months in a position with heavy cash handling responsibilities and customer service exposure.

Material/Equipment Used

Telephone, computerized cash register, credit card machines, and standard office equipment.

Environment

Standing and walking during entire shift, including carrying, lifting and bending. Indoor environment.

EEO Statement

We are proud to be an EEO/AA employer M/F/Disabled/Veterans. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Job Requirements

[see job description]
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