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62AF1041D5777365
Property Name
Stamford Hilton
Job Title
Front Office Supervisor
Location
Connecticut-Stamford
Company Name
City
Stamford
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Industry
Hotel/Resort
Front Office Supervisor

Apply Now Atrium Hospitality is a leading hotel and asset management company headquartered at Deerfield Point in Alpharetta, GA, overseeing a portfolio of hotels licensed primarily through the Marriott, Hilton and Intercontinental brand families. We strive to bring to life a culture that promotes the four simple values that drive our business: Perseverance, Respect, Service, and Teamwork.

Job Description

The Hilton Stamford has an exciting opportunity available for a Front Office Supervisor. The ideal candidate is an effective communicator, personable, detailed oriented, and is able to work in a fast-paced environment. Previous hospitality experience is strongly preferred.

BASIC JOB FUNCTION:

The Front Office Supervisor trains and directs the work of the front desk associates. The Front Office Supervisor also greets guests in a pleasant, professional and efficient manner, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests.

RESPONSIBILITIES:

1. Greet guests in a warm and friendly manner
2. Recommend hotel amenities and local attractions
3. Resolve guest requests
4. Create a productive and positive atmosphere at the front desk
5. Assist with training new associates
6. Constantly audit all desk work for accuracy and consistency and coach and counsel staff when appropriate.
7. Work with front desk agents to balance drawer at the end of each shift and ensure completion of shift checklist
8. Check-in and check-out guests and process payments
9. All other duties as assigned

Job Requirements

1. Two years hotel front desk agent experience required.
2. Must be flexible to working days, early mornings, evenings, weekends and holidays
3. Previous supervisory experience preferred
4. High school diploma or equivalent preferred

Our team members enjoy a robust benefit portfolio including:

* Paid Time Off benefits
* A comprehensive benefits package consisting of Medical, Dental, and Vision benefit plans
* Discounted Hotel Rooms
* 401 (k) Retirement Savings Plan (and company match)
* Flexible Spending Accounts
* Discounted safety shoes
* and so much more!

We are conveniently located within walking distance of the Stamford Train & Bus Station.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. 

Apply Now