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3159E40E7D085484
Front Office Night Audit
Property Name
Hilton Denver Inverness
Job Title
Front Office Night Audit
Location
Colorado-Denver
City
Englewood
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Front Desk - Night Audit

Comfort and gracious hospitality define Denver's most relaxing Four-Diamond conference center resort, Hilton Denver Inverness. Featuring a rare combination of upscale accommodations in Colorado, resort amenities and comprehensive conference facilities, Denver's premier conference center resort surrounds guests in signature Rocky Mountain comfort. Guests of Hilton Denver Inverness enjoy exquisite cuisine at five dining and entertainment venues, emerald fairways on a par-70 golf course, rejuvenating treatments in the full-service Spa, dynamic conference facilities and award-winning recreational amenities

Job Description


Job OverviewProvide friendly, efficient and hospitable service at the front desk. Provide efficient and friendly check in and check out service. Run the night audit process through the PMS system.Essential Functions
  • Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests
  • Verify and swipe credit cards for authorization using electronic acceptance methods
  • Handle cash, make change and balance an assigned house bank
  • Post charges to guest rooms and/or house accounts as needed
  • Retrieve messages, mail and facsimiles for guests as requested
  • Research and perform revenue audit function
  • Upon completion of audit, input information into general ledger system
  • File paid invoices in night audit packs
  • Research and respond to charge inquiries on a timely basis
  • Send copies of guest folios on a timely basis via fax or mail
  • File registration cards in suite number order
  • Notify guests of incoming faxes using the message function on the computer

Job Requirements


  • High school graduate
  • One year Accounting experience
  • Fluency in job related English, both verbal and non-verbal
  • Provide legible communication and directions
  • Compute basic mathematical calculations (add, subtract, multiply and divide numbers)