Front Office Manager (2217)

Courtyard Yonkers Westchester County

Location: US - NY - Yonkers

Aug 9, 2017
Job Details

Front Office Manager
Rooms - Front Office/Guest Services
Courtyard Yonkers Westchester County

The Courtyard by Marriott® Yonkers Westchester County is located conveniently off exit 9 on the Saw Mill Parkway. Only 20 minutes from New York City, the hotel is located in an environment where it's fun to work and play. Our clean, bright rooms and comprehensive amenities raise the level of the quality of our clientele—as does the level of service we provide. If you want to take the next step in your hospitality career, check us out. Our staff is one of the main reasons we're considered one of the top hotels in the area; they are consistently mentioned as one of our outstanding attributes when guests write about us in their reviews. Our Westchester County location provides access to LaGuardia Airport, JFK International Airport, and Westchester County's own White Plains Airport. Subway and train access is just a mile from the hotel when and if you want to get away to heart of New York City for a while or perhaps check out the Bronx Zoo and Botanical Gardens,   Yankee Stadium, Empire City Casino and Raceway, Citi Field (NY Mets), the Hudson River Museum, the WWII aircraft carrier Intrepid Museum on the Hudson River in mid-town. If you have young children, the area features the wonderful Legoland Discovery Center just 2.5 miles from the hotel. Sports and fitness enthusiasts will enjoy the five golf courses in the immediate vicinity, most within 15 miles of the hotel, plus biking trails, bowling, horseback riding, jogging/fitness trail, mini-golf, and a nature preserve trail. Join a talented group of professionals and help us take our service to the next level: Bring your hospitality skills to the Courtyard by Marriott® Yonkers Westchester County!

We are seeking a dynamic individual who is motivational, passionate, and fun! We want you to lead our Front Office Team to ensure the effortless and seamless movement of guests in and out of the hotel, and to provide exceptional levels of service throughout our guests' stay.

The Front Office Manager will be responsible for the day-to-day operations of the front office guest services team, and bell staff. The Front Office Manager will assure guest service standards are being applied consistently and that all hotel and department policies and procedures are followed and adhered to.


Must have excellent communication skills, written and verbal, and relate to guests’ concerns and work well in groups.

Strong interpersonal and employee relation skills are a must with the ability to mentor, train and develop staff. Te ability to motivate and drive the staff is essential.

Must have a strong knowledge of computers, Microsoft Excel, Microsoft Word, etc.

Must be able to handle multi-tasking and be goal- and results-oriented.

Must have strong time management skills to meet deadlines.


Additional Details
Applicants who do not already have legal permission to work in the United States will not be considered.
Rooms - Front Office/Guest Services