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Property Name
Dallas Convention Center
Job Title
Front Desk Supervisor
Texas-Dallas/Fort Worth Metroplex
Company Name
Management Position
Bonus Pay
Position Categories
Rooms - Front Office/Guest Services, Rooms - Reservations

Job Description


Dallas Hotel


The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

The Omni Dallas Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

Job Description:

The main purpose of the Front Desk Supervisor is the correct and appropriate checking in and checking out of guests and providing services to these guest in a courteous and professional manner. The Front Desk Supervisor also needs to be familiar with the A.M. and P.M. checklist.


* To be thoroughly acquainted with all check-in policies and procedures.
* To be thoroughly acquainted with all check-out policies and procedures.
* To be familiar with guest scenarios.
* To be familiar with all technical equipment related to the Front Desk.
* To be familiar with all hotel facilities.
* To be familiar with general organization set-up.
* To be familiar with the inter-relationship between the different departments.
* Must be able to train new associates.
* Must be familiar with shift checklist and be able to run the desk in absence of the assistant manager.


Must be willing to work a flexible schedule 

Job Requirements

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law - Notice of Applicant Rights Under the Law

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

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