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3BDF5B732B117499
Front Desk Supervisor
Property Name
Hilton Boca Raton
Job Title
Front Desk Supervisor
City
Boca Raton
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
Yes
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Rooms - Front Office/Guest Services, Rooms - Reservations

Stanford's Corporate Culture


Stanford Hotels Corporation is a mid-size, owner-operated company that specializes in the development and management of high quality, full service hotels using a variety of franchise brands. The corporate office is located in San Francisco; however, Stanford Hotels has 13 properties throughout the U.S. comprising three top global brands including Marriott, Starwood and Hilton.

Our goal is to be the "Best of the Brand." Since 1985, Stanford Hotels Corporation believes that high-quality properties, exceptional customer satisfaction, and engaged employees set Stanford Hotels apart from the rest.

Job Description


Do you have a passion to create memorable moments by WOWing guests and co-workers with your gift of hospitality, creativity and leadership style? You could be the Front Desk Supervisor we are seeking!

Job Overview:

  • Assisting the Front Office Manager in the day to day operations of the front desk while ensuring 100% guest satisfaction.

  • Warmly welcome and register guests to assisting with guest departures while providing prompt and courteous service.

  • Ensuring the guest stay meets Hilton's Brand Standards.

  • Resolving any guest issues.

  • Assist with the supervision and training of the front office staff

Requirements:

Previous front desk supervisory experience required
OnQ and Hilton experience preferred
Outstanding guest service skills; Strong hospitality skills
Ability to read, listen and communicate effectively in English, both verbally and in writing.

Must be able to work a flexible schedule of AMs and PMs
Must be able to work Saturdays, Sundays and Holidays.
Neat and professional appearance

Job Requirements


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EducationExperience

Licenses & Certifications