Hotel / Resort Jobs | Front Desk Supervisor

Description

Prospera Hotels's Hyatt Place Anaheim Resort/Convention Center, a 178 room select service hotel located just 2 blocks away from the entrance to Disneyland and the Anaheim Convention Center has an immediate opening for a Front Desk/Gallery Supervisor.

This position is the point person in the Front of the House/Gallery. This full time position reports to the Assistant General Manager and acts as Manager on Duty in the absence of management. Other duties include:

First contact for guest concerns.
Training of all new Front Desk/Gallery Hosts.
Conduct huddles to ensure clear communication of the days events to all Front of the House Staff.
Food & Beverage inventory and ordering.
Management of FIFO process with Food & Beverage.
Conduct property tours for new hires and clients as necessary to assist the Sales department.
Oversee group reservations to ensure that they are pre-assigned and pre-keyed.
Walk through of public areas and kitchen with follow-up report/checklist to management.
Responsible for overseeing proper meeting room set up/tear down for internal and external clients.
Inventory control of Gallery Host Stand supplies and Kitchen supplies.
City Ledger follow-up notices.
Expedia/hotels.com billing.

Requirements

The ideal candidate must excel at and have a passion and enthusiasm for guest service. Prior Hyatt/Front Office supervisory experience is a plus. They must have a desire and the ability to grow into a management role as there is excellent career advancement opportunities with the company.

Must be at least 21 years old in order to prepare alcoholic beverages for the guests.

Job Info

Anaheim, CA

Prospera Hotels

Posted on: 04/05/2018

14.5000 - 15.5000 USD

Position Available: Immediately

Work Permit: Applicants who do not already have legal permission to work in the location of this job will not be considered.

Other: Comprehensive Health Plan, Vacation/Sick, Hotel Discounts

Management Position: No

Description

First contact for guest concerns.
Training of all new Front Desk/Gallery Hosts.
Conduct huddles to ensure clear communication of the days events to all Front of the House Staff.
Food & Beverage inventory and ordering.
Management of FIFO process with Food & Beverage.
Conduct property tours for new hires and clients as necessary to assist the Sales department.
Oversee group reservations to ensure that they are pre-assigned and pre-keyed.
Walk through of public areas and kitchen with follow-up report/checklist to management.
Responsible for overseeing proper meeting room set up/tear down for internal and external clients.
Inventory control of Gallery Host Stand supplies and Kitchen supplies.
City Ledger follow-up notices.
Expedia/hotels.com billing.

Requirements

Must be at least 21 years old in order to prepare alcoholic beverages for the guests.

Front Desk Supervisor

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