Leads daily operations for the Inn's Front Desk and Guest Services, Bell and PBX department.
Must strike a balance between guest satisfaction and effective business management and ensure each team member
meets or exceeds guest service expectations by providing support with expert knowledge of the Resort and the area.
Responsible for coaching and counseling of employees. Also responsible for covering Manager on Duty shifts on a regular basis.
Minimum of three years experience in a guest service position in luxury resort environment. Previous supervisory experience.
Excellent interpersonal skills.
Must possess a valid driver's license and clean driving record and be available to work a flexible schedule to include weekends and holidays.
Woodstock Inn and Resort
Position Available: Immediately
Applicants who do not already have legal permission to work in the location of this job will not be considered.
Other: Medical, Dental, 401 K plan with match, comp sports
Management Position: Yes
Hiring Contact: Ann Tucker
Contact Title: Personnel Director
Address: 14 The Green , Woodstock, VT, 05091, US