Join one of the nation's premiere management companies and enhance your career! At Pivot Hotels & Resorts, we know that is the people who operate our hotels that make the difference between average and exceptional performance. Our contemporary style is driven by distinct Core Values that guide our team to provide legendary service. We seek motivated team members who have a passion for service, and know how to have fun! We offer competitive salaries and benefits, including medical, and 401K retirement plan. When you join Pivot Hotels & Resorts, you become family.
Hotel Colonnade Coral Gables, Pivot Hotels & Resorts, is searching for a highly motivated individual to lead the guest experience in the Front Desk Supervisor role. This position is key in ensuring meaningful stays for our guests.
Responsibilities will include:
Maintain high morale for guests and fellow team members
operate hotel management system
Provide friendly and efficient check-in and check-out procedures
Answer internal & external phone lines
Answer guest questions and offer information and assistance
Communicate with other departments to fulfill guest needs.
Update information in computer operating system
Follow Brand service guidelines