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279506

Position Details

Company:
Loews Minneapolis Hotel
Property:
Loews Minneapolis Hotel
Location:
Minnesota-Minneapolis
Management Position:
No
Entry-level Position:
Yes
Industry:
Hotel/Resort
Position Categories:
Front Desk
Job Availability:
Immediately

Front Desk Night Audit

Position Summary
  • This is an overnight position!
  •  
  •  
  • Responsible for turning over the date overnight
  • Close tickets in outlets
  • Processing financial reports for hotel
  • Security responsibilities
  • Acting Supervisor for overnight shift
  • Welcome and register guests in an outstanding friendly, professional, and efficient manner, assigning rooms which satisfy all special requests
  • Obtain necessary credit and payment information from guests
  • Provide check cashing and foreign currency conversion for hotel guests
  • Coordinate with other hotel departments to satisfy guest requests
  • Provide detailed information about hotel facilities and operating hours
  • Adhere completely to all Loews Hotels Star Service Standards
  • Sell rooms in accordance with Front Desk sales strategies
  • Receive and transmit guest messages
  • Perform check-out and cash handling activities in accordance with all hotel cashiering and credit policies
Required Skills and Experience

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:

  • General knowledge of hotel departments
  • Excellent communication skills – oral and written
  • Excellent guest service skills
  • Knowledge of computer programs utilized in property management
  • Able to work a flexible schedule, including weekends and holidays
  • Must be able to stand for an eight-hour shift

 

 

Qualification Standards

 

Education: N/A

 

Experience: Minimum one year experience at a comparable quality property

 

Licenses or Certificates: N/A

 

Contact Name:
Melissa Rathfelder
Title:
Human Resources Manager
Phone:
(612) 374-9298
Address:
601 1st Ave North
Minneapolis, MN, US
Fax:
null
Bonus:
No
Work Permit:
Applicants who do not already have legal permission to work in the United States will not be considered.
Accommodation:
No
About Loews Hotels

Loews Hotels is a vibrant collection of one-of-a-kind hotels with distinct personalities. Each hotel and resort offers high-quality accommodations, impressive surroundings, personalized service, and thoughtful amenities for a luxurious guest experience. As a company we care about our guests, our community and our team members.

Headquartered in New York City, Loews Hotels manages properties in most major markets in the U.S. and Canada. Each property goes beyond Four Diamond standards to provide guests with a supremely comfortable, uniquely local travel experience at a great value. Loews Hotels boast prime locations in the cities of New York, Washington DC, Denver, Los Angeles, Nashville, Philadelphia, Annapolis, Montreal, and Quebec City, as well as world-renowned vacation destinations such as Miami's South Beach, Universal Orlando, New Orleans, Tucson, St. Pete Beach, and California's Coronado Island. Loews has established some of the industry's most innovative and successful travel programs, including Loews Loves Kids for families and Loews Loves Pets for discerning animals on the road.

At Loews Hotels, our team members' commitment to our guests and dedication to our communities is cherished. We seek genuine individuals who are able to engage and delight our guests by providing Four Diamond AND MORE service. We invest in training and development opportunities for all team members, so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. At Loews Hotels, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.

As part of our commitment to our team members, Loews Hotels is proud to offer competitive compensation and benefit plans tailored to each marketplace. These include:

  • Pay that meets or exceeds area standards
  • Retirement (401-K) and incentive plans
  • Medical and dental coverage
  • Short and long-term disability
  • Life insurance
  • Holiday and vacation pay
  • Team member assistance plans
  • Career development programs
  • Tuition reimbursement programs

Loews Hotels is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V