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1AC4CA62A14BB6F4
Property Name
Tempe Mission Palms Hotel & Conference Center
Job Title
Front Desk Agent On-Call
Location
Arizona-Phoenix/Scottsdale
Company Name
City
Tempe
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No

IN 2016, DESTINATION AND COMMUNE STARTED A NEW JOURNEY TOGETHER.
We set off to create the most extraordinary independent hospitality company in the world. By combining two brands that embody freedom and discovery, we have assembled an unrivaled collection of unique properties, passionate people, and remarkable experiences from across the globe. No other company can lead this journey and feed the endless curiosity of today's fiercely individual traveler. We are in the business of individuality. It's the hallmark of our entire portfolio, running through all of our collections and each one of our properties. It describes every guest, owner, and team member. And it's the centerline down the road we are on. We don't know where the next fork in the road will take us, but we do know we'll enjoy the journey. We welcome you to join us.

Job Description

Job OverviewYou will be an integral member of the team that creates distinctively different and authentic experiences for our guests.  You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information.  You will promote hotel services and amenities to the guests. Essential Functions
  • Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out,   and respond promptly with your personal spirit, however busy and whatever time of day 
  • Create memorable experiences with a warm, welcoming personality that can relate to guests and associates 
  • Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty 
  • Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home 
  • Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met 
  • Enjoy multi-tasking at a fast pace while having an impeccable eye for detai l to ensure accuracy and efficiency

Job Requirements

  • Flexibility.  This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
  • Experience.  2- years previous experience passionately providing service to others and assisting them with cash transactions.
  • People Person.  The best part of serving others is creating experiences for them that go beyond the expected.
  • Great communicator.  Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing
  • A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.
  • 4-star Hotel/Resort Experience preferred.