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22194D56BF5B56EC
Front Desk Agent/ Night Auditor
Property Name
Cheyenne Mountain Resort and Country Club
Job Title
Front Desk Agent/ Night Auditor
Location
Colorado-Colorado Springs
City
Colorado Springs
Work Permit
Applicants who do not already have legal permission to work in this country will not be considered.
Industry
Hotel/Resort
Position Categories
Front Desk
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At BENCHMARK, a global hospitality company the definition of success is as individual as each of the over 10,000 employees worldwide who compose our award-winning teams. Each person brings unique skills, talents, experience, history, and culture to our company. Together, they form an extraordinary mosaic that supports BENCHMARK's very entrepreneurial culture. Each team member's desire for accomplishment is supported by our determination and passion to build successful and rewarding futures.

Job Description

The Front Desk Agent/ Night Auditor is responsible for greeting guests, registering and closing out guest accounts upon completion of their stay, and providing prompt and courteous service. The agent is also responsible in assisting in the guest’s authentic Colorado experience by providing information regarding Resort and Club services and surrounding activities in the area as needed. Agent must run the computer programs that close out each day’s work and prepare the Resort for a smooth transition into the new day’s business.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

  • Strong guest service focus
  • Ability to multi task
  • Previous hotel experience preferred
  • Previous accounting experience preferred
  • Ability to accomplish necessary tasks on the computer.  
  • Previous experience with hotel PMS software preferred
  • Excel Experience
  • Excellent communication skills
  • Pleasant personality
  • Ability to work in a busy environment with high volume of guest traffic
  • Needs to possess the ability to work as part of a team.
  • Needs to be able to work Night Shifts as this is a Night Audit position, also week nights, weekends, holidays and special events
  • High school diploma or equivalent
  • Must be at least 18 years of age to be considered for this position

Job Requirements

We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.
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