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Position Details

Loews Ventana Canyon Resort
Loews Ventana Canyon Resort
Management Position:
Entry-level Position:
Position Categories:
Job Availability:

Front Desk Agent - Lakeside Spa / Part-Time

Position Summary

Loews Ventana Canyon is seeking a Part Time Front Desk Agent for our Spa to join our team of professionals. Loews Ventana Canyon, Located on 100 acres in the Sonoran Desert, is a four- diamond resort nestled into the foothills of the Catalina Mountains in Tucson, Arizona. The natural desert setting, spa, golf courses, restaurants and service provide an atmosphere that is designed to help guests, relax, escape and be pampered.Stock station for daily services, maintaining a clean work area throughout the entire day

  • Ensure that the spa is provided and stocked with clean linen for all spa services
  • Responsible for maintaining a clean work area throughout the entire day
  • Sets up and refreshes locker room areas
  • Cleans, maintains, and positions pool furniture and assists in maintenance of pool areas
  • Picks up trash and dirty towels and repositions chairs in pool area throughout shift
  • Monitors and maintains appropriate inventory of robes, foot wear, and pool towels throughout shift, obtaining clean items from the laundry and returning dirty items
  • Promptly greets guests in a warm, friendly and professional manner
  • Provides guest service in an exceptionally timely, thorough and professional manner
  • Maintains pleasant and professional conversation with guests and coworkers
  • Becomes familiar with guest names and acknowledges them by name
  • Serves each guest on a one-to-one basis with utmost courtesy
  • Constantly displays outstanding communication and guest relations skills
  • Provides information about spa, tennis, exercise and pool service
  • Adheres to all pool safety standards, including safety procedures for adverse weather conditions
  • Knows the location and contents of First Aid Kit
  • Knowledgeable and able to communicate all resort spa offerings and features
  • Rents or loans recreational items and equipment according to standards
  • Applies excellent guest relations skills when interacting with guests
  • Turns in lost and found items throughout shift according to hotel procedures
  • Demonstrates a professional attitude in all interactions with guests, hotel staff, and vendors – both in face to face discussions and over the telephone
Required Skills and Experience
  • Excellent guest service skills
  • Excellent oral communication skills
  • Able to work a flexible schedule, including weekends and holidays

Familiarity with spa or recreational environments

. .

7000 N Resort Drive
Ventana Canyon Resort
Tucson, AZ, US
520 529 7991
Work Permit:
Applicants who do not already have legal permission to work in the United States will not be considered.
About Loews Hotels

Loews Hotels is a vibrant collection of one-of-a-kind hotels with distinct personalities. Each hotel and resort offers high-quality accommodations, impressive surroundings, personalized service, and thoughtful amenities for a luxurious guest experience. As a company we care about our guests, our community and our team members.

Headquartered in New York City, Loews Hotels manages properties in most major markets in the U.S. and Canada. Each property goes beyond Four Diamond standards to provide guests with a supremely comfortable, uniquely local travel experience at a great value. Loews Hotels boast prime locations in the cities of New York, Washington DC, Denver, Los Angeles, Nashville, Philadelphia, Annapolis, Montreal, and Quebec City, as well as world-renowned vacation destinations such as Miami's South Beach, Universal Orlando, New Orleans, Tucson, and California's Coronado Island. Loews has established some of the industry's most innovative and successful travel programs, including Loews Loves Kids for families and Loews Loves Pets for discerning animals on the road.

At Loews Hotels, our team members' commitment to our guests and dedication to our communities is cherished. We seek genuine individuals who are able to engage and delight our guests by providing Four Diamond AND MORE service. We invest in training and development opportunities for all team members, so they may grow and develop as individuals. We embrace diversity at our core and offer the opportunity for all team members to reach their potential as professionals. At Loews Hotels, we seek to create a dynamic culture that makes work interesting, challenging, fulfilling and fun.

As part of our commitment to our team members, Loews Hotels is proud to offer competitive compensation and benefit plans tailored to each marketplace. These include:

  • Pay that meets or exceeds area standards
  • Retirement (401-K) and incentive plans
  • Medical and dental coverage
  • Short and long-term disability
  • Life insurance
  • Holiday and vacation pay
  • Team member assistance plans
  • Career development programs
  • Tuition reimbursement programs

Loews Hotels is an Equal Opportunity Employer committed to a diverse work culture, M/F/D/V