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202E5771C939915F
Front Desk Agent FT
Property Name
Destination Residences Hawaii
Job Title
Front Desk Agent FT
Location
Hawaii-All Locations
City
Maui
Work Permit
Applicants who do not already have legal permission to work in the United States will not be considered.
Management Position
No
Bonus Pay
No
Accommodation
No
Industry
Hotel/Resort
Position Categories
Customer Service, Front Desk

Destination Residences Hawaii has successfully set the highest standards of value, commitment and quality, for its seven villages since 1976. Working with us is a departure from the norm. We embrace an entrepreneurial spirit and nurture an environment where our associates create better ways to do things. What you do, and the decisions you make, will have a direct impact on results. We value passionate people who love to be challenged and desire the freedom to contribute to the overall success of the organization. Destination Hotels fosters a creative, entrepreneurial and energetic work environment where people come to work and have fun. Individuality is fostered in our associates and the products we represent. As a member of the DRH 'ohana,’ your unique contributions will provide lasting memories to our guests.

Job Description


Job OverviewYou will be an integral member of the team that creates distinctively different and authentic experiences for our guests.  You will warmly and enthusiastically greet arriving guests and assist them with check in/out to ensure they are comfortable and feel welcome while also providing information.  You will promote hotel services and amenities to the guests. Essential Functions
  • Enthusiastically welcome our guests, anticipate their needs, assist them with check in and check out,   and respond promptly with your personal spirit, however busy and whatever time of day 
  • Create memorable experiences with a warm, welcoming personality that can relate to guests and associates 
  • Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty 
  • Share your personal passions and knowledge of the services and amenities available to guests to help them feel at home 
  • Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met 
  • Enjoy multi-tasking at a fast pace while having an impeccable eye for detai l to ensure accuracy and efficiency

Job Requirements


  • Flexibility.  This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
  • Experience.  Previous experience passionately providing service to others and assisting them with cash transactions.
  • People Person.  The best part of serving others is creating experiences for them that go beyond the expected.
  • Great communicator.  Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing
  • A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.